Limited Warranty - Pelican ANTIGUA 100 Owner's Manual

LIMITED WARRANTY

Pelican International Inc. offers a 1-year limited warranty
against defects in materials and workmanship from the
date of purchase. If the product does not conform to the
warranty, Pelican International Inc., at its discretion will issue
a new, like new or similar model product, excluding any
shipping charges. Warranty extends to original purchaser
only and is non-transferable. Sales receipt and original
packaging materials are required.
BASE GUARANTEE
Pelican International Inc. makes every effort to produce boards built of superior
materials and accordance with stringent quality standards. Because of the
nature of surfing and paddle boarding, we cannot guarantee the performance of
any board or shape for individual riders and varying levels of skills and abilities.
Furthermore, we cannot guarantee against damage or breakage and cannot
protect or guarantee against circumstances outside of our control. In the event
of a new board being removed from a box and not in good condition please
contact Pelican International Inc. for resolution. You will be asked for a copy of
your sales receipt and photos of the damage in question, as well as the original
packaging material to verify if damage was due to shipping. If it is deemed a
manufacturing or material flaw, we will issue an RMA number. This number
along with the damaged product will need to be returned to our warehouse
at customer's expense. Upon physical review, Pelican International Inc. will
make its final determination as to the nature of the damage or flaw and issue
a replacement product (model depends on availability). Shipping will be the
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responsibility of the customer. We are not responsible for damage or defects
once the board has been used. Damage is defined as impact with any object or
material, damage due to dropping, loading, unloading, or transport, alterations
or modifications, repairs, natural disasters, fires, temperatures below 4.4°C
(40°F), or above 43°C (110°F), any further use of a board once a claim has been
reported, transport or storage of a board with a closed air valve, use of a board
in the water with a loose or removed air valve, failure to clean and service air
vent valve, storage of a board in extremely hot or humid conditions including a
wet or damp board bag.