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DezlCam Frozen or Not Powering On
If the device's screen has frozen, proceed to Reset the device below.
Note that temperature can affect your device's ability to power on or charge properly.
Verify the device is getting power
1. Plug your device into the vehicle with its original Garmin car charger cable, pictured below
with a green check mark
o
Make sure there is nothing between your car charger cable and your vehicle's power
outlet, such as a splitter or other charging accessory
o
Do not use a USB cable, pictured with a red symbol below
2. Turn the vehicle's power on
3. Check the light on the vehicle end of the power cable and make sure it is lit
o
If the cable does not light up, try a different vehicle.
4. Drive normally with the device connected to power for at least 10 minutes
The device should power on after taking these steps.
Reset the device
If the device still does not power on, or if the screen has become frozen and will not power off, a
soft reset can help by forcing the device to reboot.
See below for a video walk-through of the reset process.
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Table of Contents
Related Manuals for Garmin DezlCam Series
Summary of Contents for Garmin DezlCam Series
- Page 1 Note that temperature can affect your device's ability to power on or charge properly. Verify the device is getting power 1. Plug your device into the vehicle with its original Garmin car charger cable, pictured below with a green check mark...
- Page 2 The device should now turn on. Leave the device connected to power to give the battery time to charge. Why is this happening? An issue where your Garmin device will not turn on, is frozen, has a dead battery, or has a black screen can have several different causes: Dead battery ...
- Page 3 Charging a nuviCam or dezlCam device Garmin recommends that you always operate your automotive device with it connected to a power source. Full power will ensure that your device gets the best signals from GPS satellites and traffic updates. It is advised to always use a vehicle power cable or AC power charger. Third-party cables may not charge the device or put it in the proper state to receive updates.
- Page 4 To do this, press and hold the power button for 5 seconds and touch OFF. Temperature/Environment Lithium-ion batteries used in Garmin automotive devices are designed to be safely charged between 0°C – 45°C (32°F – 113°F). Charging of the device outside of this temperature range...
- Page 5 Garmin vehicle power cable. If unable to use a device's vehicle power cable, other cables such as Garmin A/C adapters may be used. However, such accessories cannot be guaranteed to properly or fully charge a device. For the best chance of a device properly charging in this situation, it is recommended to power the device off while it charges.
- Page 6 Garmin's automotive devices contain Lithium-Ion batteries. Lithium-Ion battery lifespan is negatively affected by exposure to extreme temperatures. Garmin automotive devices should be stored in a temperature range between 32°F to 77°F (from 0°C to 45°C) when not in use to prevent permanent capacity loss. Devices should be operated only in temperatures between -4°F to 131°F (-20°C to 55°C).
- Page 7 manufacturers to maintain performance and safety of the battery. Nearly all commercially available Lithium-Ion batteries share these charging restrictions. Bear in mind that the temperature in your vehicle may differ from the temperature outside, particularly on the dash or windshield when in direct sunlight. It may be too hot for a device to charge, even if you believe that the temperature is comfortable enough that it should.
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