Moto 360 Camera
Getting Started Guide
Troubleshooting the Moto 360 Mod
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Troubleshooting the Moto 360 Mod
If you are experiencing issues with your Moto 360 Mod please ensure you have the latest 360 Camera
software.
With the Moto 360 Camera attached go to Settings > Moto Mods > About this Moto Mod >Software
updates.
My phone feels warm when taking 360 photos or videos, is this normal?
Yes, 4K 360 videos and high resolution 360 photos use considerable processing power and the heat is
normal. Camera will automatically stop if the phone reaches unsafe temperatures.
Why does the screen appear to turn off after one minute of video recording?
Moto Camera dims the screen after one minute of video recording be design. The screen is not off and
video is still recording, you can brighten the screen again by touching anywhere in the middle of the
screen.
How can I hear the 3D audio, or I can't hear the 3D audio?
Please use headphones connected to your phone, or to a PC where you've uploaded the video to
YouTube or Facebook and pan the video around to hear sound recorded from different directions.
Do I need to keep the lens cover on the Moto 360 Camera when I'm not using it?
Yes, it is very important to use the lens cover protect your lenses from getting scratched
Why do I see blurred areas or a halo on my images and videos?
Please clean the lenses with a soft, clean cloth before use to ensure there are no smudges on the lenses