Common Print Quality Concerns - Entrust Datacard CE875 User Reference Manual

Common Print Quality Concerns

Common Print Quality Concerns
Problem Cause
Non-repeating Dust on the ink
color dots on ribbon or retransfer
cards film
Repeating color Dust or debris on
dots on multiple the cam rollers
cards
Color or white Dust or debris on
streaks appear on the printhead
cards
Blurred or Fingerprints, debris,
discolored images or scratches on
cards
Small unprinted
areas on cards Debris inside the
printer
The printhead is
dirty
Wrinkles appear Supplies are
on cards wrinkled
Refer to the CR825 and CE875 Instant Issuance System User's Guide for
additional troubleshooting information.
40 CE875 Instant Issuance System User Reference Guide
Solution
Advance the supply, or
"Replace the Color Ink Ribbon" on
page 16
"Replace the Retransfer Film" on
page 20
"Clean the Printhead Cam Rollers"
on page 10
Print another card to see if the
problem continues
"Clean the Printhead" on page
15
Make sure cards are clean
"Clean the Printer" on page 12
"Replace the Cleaning Sleeve" on
page 18
"Clean the Printhead" on page
15
Advance the supply, or
"Replace the Color Ink Ribbon" on
page 16
"Replace the Retransfer Film" on
page 20
527763-001EN_E
Notes
527763-001EN_E CE875 Instant Issuance System User Reference Guide
Notes
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