Franklin F900HSVL User Manual
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Franklin F900HSVL User Manual

4g lte mobile hotspot
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User Guide
F900HSVL
4G LTE Mobile Hotspot

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Summary of Contents for Franklin F900HSVL

  • Page 1 User Guide F900HSVL 4G LTE Mobile Hotspot...

  • Page 2: Table Of Contents

    Device Display ......................................5 Battery Management .................................... 5 Using Your F900HSVL ................................ 6 Accessing the Network ..................................7 Using Your F900HSVL for the First Time ............................. 8 System Requirements ..................................8 Installing the 4G LTE SIM Card ..............................8 Charging the Battery ..................................8 Turning On/Off the F900HSVL ..............................9...
  • Page 3 Troubleshooting ................................32 Overview ........................................33 First Steps ....................................... 33 Common Problems and Solutions ..............................33 Regulatory Information ..............................36 Regulatory Statements..................................37 FCC Equipment Authorization ID: XHG-R900 ......................... 37 Body-Worn Operation ................................37 Safety Hazards ...................................... 38 Trademark ......................................39 Glossary ....................................

  • Page 4: Getting Started

    Getting Started Overview Components Device Display Battery Management...

  • Page 5: Overview

    Thank you for choosing F900HSVL, 4G LTE Mobile Hotspot! Having the F900HSVL at your fingertips will allow you to access 4G LTE network for fast uploads and downloads. You can also connect up to eight Wi-Fi capable devices to the Internet at once - laptops, tablets, eReaders, gaming consoles and more - and experience ten times faster speeds of solid 4G LTE, without dropping down to 3G or other slower speed technologies.

  • Page 6: Components

    Components 1. Power/Menu Button – Turn on/off F900HSVL. Shows device menu and information Button Operation Operations Actions Turn On Press and hold the button for 2 seconds. Press and hold the button until “Goodbye” message Turn Off appears. Display When the display is off (sleep mode), the first quick press Wake-Up of the button wakes up the display.
  • Page 7 2. Power Indicator Colors Charging Status Your hotspot is powered off. White/Blinking Your hotspot is powered on. 3. Display – Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc.. 4. Charger Port – The USB charger connects here. 5.

  • Page 8: Device Display

    The bar inside the battery indicates the battery level. When battery power is low, the battery outline blinks. Battery Management Your F900HSVL is equipped with a replaceable and rechargeable battery. It works from its charged battery alone, or when the device is plugged into a power source. Note: Please do not attempt to open or disassemble your hotspot and the battery pack.

  • Page 9: Using Your F900Hsvl

    Using Your F900HSVL Accessing the Network Using Your F900HSVL for the First Time Connecting to Your F900HSVL Using Your F900HSVL After Setup is Complete...

  • Page 10: Accessing The Network

    Download: typical speeds of 5-30 Mbps. • Upload: typical speeds of 2-20 Mbps. NOTE: This F900HSVL supports 4G LTE only. 3G fallback service is not supported. Wi-Fi 802.11b/g/n* • 802.11b uses the 2.4 GHz frequency with a bandwidth of 11 Mbps.

  • Page 11: Using Your F900Hsvl For The First Time

    Do not bend or scratch your SIM card. Avoid exposing your SIM card to static electricity, water, or dirt. Whenever you insert or remove the SIM card, ensure your F900HSVL is powered off and is not connected to any power source. Never use tools, knives, keys, or any type of object to force the door open or to remove the SIM card.

  • Page 12: Turning On/Off The F900Hsvl

    • When charging, keep your device near room temperature. • Never leave the F900HSVL in an unattended vehicle due to uncontrolled temperatures that may be outside the desired temperatures for your device. • It is normal for batteries to gradually wear down and require longer charging time.

  • Page 13: Connecting To Your F900Hsvl

    F900HSVL. Then find your F900HSVL’s Wi-Fi name “Mobile Hotspot xxxx”. Click Connect and enter the Password when prompted. NOTE: The last four characters of your Wi-Fi Name is unique for your F900HSVL. You can change the Wi-Fi Name of your own. See Ch3 “Settings”.

  • Page 14: Using Your F900Hsvl After Setup Is Complete

    Using Your F900HSVL after Setup is Complete Mobile Hotspot to share connections You can use your F900HSVL as a wireless mobile hotspot to connect to a total of eight Wi-Fi capable devices to the mobile broadband network. Wi-Fi and My Admin (http://myadmin) Security The F900HSVL comes from the factory with security turned on.

  • Page 15: F900Hsvl Settings

    F900HSVL Settings Managing Your F900HSVL F900HSVL Home Connected Devices F900HSVL Settings Messages About F900HSVL...

  • Page 16: Managing Your F900Hsvl

    Wi-Fi Password unless you changed the admin password. You are now able to customize your F900HSVL settings. The menu column to the left of the web page is the primary navigation for the My Admin home page. You can access...

  • Page 17: F900Hsvl My Admin Home

    F900HSVL My Admin Home The My Admin home page allows you to quickly access all menu options for your F900HSVL. • Connected Devices • Settings • Messages • About Manage F900HSVL The Get Started quick links contain the following options:...

  • Page 18: Connected Devices

    Connected Devices The Connected Devices page allows you to view and edit devices that are currently connected to your F900HSVL. You can also block or unblock devices. Any devices blocked from connecting with the F900HSVL can also be viewed. The Connected Devices page contains: •...

  • Page 19: Edit A Connected Device

    Edit a Connected Device To Edit a Connected Device: 1. Click on the pencil tool . A page opens, allowing you to edit the name of the device. 2. Update the name of the device and click Enter. Changing the Maximum Number of Connected Devices Click # [change] next to Max devices to go to the Wi-Fi Settings page.
  • Page 20 • Blocked Devices – This list reflects any devices that you have blocked. Note that, since these devices are not currently connected, and are blocked from connecting, they do not have an IP address. Instead, they are identified by MAC address. You can enter the name to identify the device blocked by clicking the pencil icon.

  • Page 21: Settings

    Settings The Settings page has the following menu options. • Mobile Hotspot • Wi-Fi • Advanced Mobile Hotspot The Mobile Hotspot menu contains the following options: • Admin Password • Preferences • Software Update • Factory Reset Admin Password You can change My Home Admin Password. Click Change Admin Password.
  • Page 22 Click Save Changes. NOTE: Ensure you record your Admin Password and keep it separately. TIP 1: By default, your F900HSVL has the same password for Wi-Fi connection and My Admin home (http://myadmin or http://192.168.1.1) login. Press the power/menu button quickly two times to display the password on your device.
  • Page 23 Turn off display – Select the length of time before the F900HSVL display will automatically turn off. The F900HSVL display will automatically turn off if the button is not pressed for a certain period. To turn off the automatic turn off display feature, select "Never".
  • Page 24 Last Update – Displays the date of the last software update. Factory Reset The Factory Reset menu allows you to restore all your F900HSVL’s settings to factory default values. To reset your device to original factory default settings, click Restore Factory Default...

  • Page 25: Wi-Fi

    Wi-Fi Password – Use this setting to enter your desired Wi-Fi password. • 802.11 Mode – Use this setting to change the Wi-Fi mode. The F900HSVL allows devices using 802.11b, 802.11g, and 802.11n to connect to the wireless network. •...

  • Page 26: Advanced

    ON to assist throughput. IMPORTANT! Any change you have made on the Wi-Fi Settings page will restart your F900HSVL, disconnecting any connected devices. If Wi-Fi Name and Password are not changed, your F900HSVL automatically reconnects your devices. If either or both Wi-Fi Name and Password is changed, you need to reconnect using the new Wi-Fi Name and Password from your device Wi- Fi connection application or controls.
  • Page 27 The Firewall menu contains the following options: VPN Pass through Mode: When turned ON, this feature allows VPN clients to connect through the F900HSVL to remote VPN servers. The default setting for this feature is ON. When turned OFF, VPN clients are not allowed to connect...
  • Page 28 The LAN page gives you settings and information about the F900HSVL’s network. The LAN menu contains the following information and options: IPv4 (Internet Protocol version 4) • IP address – The IP address for the F900HSVL • Subnet mask – The Subnet mask network setting for the F900HSVL. The default value 255.255.255.0 is standard for small (class “C”) networks.
  • Page 29 Port Filtering Port Filtering allows you to block outgoing Internet connections and permit only allowed applications to access the Internet. You can also customize a list of allowed applications which permits only certain programs to connect to the Internet. Be sure to click Save Changes button to ensure that your new settings are saved. The Port Filtering menu contains the following options: •...
  • Page 30 You can add Custom Applications by following these steps, but only when Port Filtering is turned ON: Click Add Custom Application to add a new custom application to the list of allowed applications. Enter the beginning range of port numbers used by outgoing traffic for the custom application being added in the Start Port field.

  • Page 31: Messages

    When a new message arrives, the message counter increases and “To view messages: http://myadmin” displays. A maximum of 5 messages can be stored. When this limit is reached, the F900HSVL erases the oldest message as a new message is received. On the F900HSVL My Admin Home page You can see the message contents by pressing the Messages menu on your My Admin home page.

  • Page 32: About

    The Internet Status page reflects information about your Internet connection, your network, the type of technology in use, how long your F900HSVL has been connected, the amount of data that has been transmitted and received, and information regarding your current IP address(es).

  • Page 33: Diagnostics

    • Model • Version Diagnostics The Diagnostics page is used primarily for troubleshooting and reflects system level information about your Modem and the 4G LTE network. Logs The Logs page allows you to turn system logging ON or OFF and to delete system logs as needed.

  • Page 34: Support

    Support The Support page contains the following sections: • Customer Care...

  • Page 35: Troubleshooting

    Troubleshooting Overview First Steps Common Problems and Solutions Technical Support...

  • Page 36: Overview

    This may occur under any of the following circumstances: • Your F900HSVL will automatically turn off after a certain period to save battery if there are no connected devices and if you set Automatic Shutdown on from My Admin home page.
  • Page 37 Using the factory reset button: Remove the back cover. Make sure the battery is installed and your F900HSVL is on. Place one end of a small, unfolded paper clip into the factory reset button hole. Press down the button in the hole for 3 seconds and release. Then, your F900HSVL will perform the factory reset and restart automatically.
  • Page 38 Ensure that Wi-Fi connection is enabled on your device and that you have selected the correct Wi-Fi name (SSID) for your F900HSVL connection. Also, make certain that you are entering the correct full URL address as http://myadmin. If this URL address does not work, try the IP address http://192.168.1.1.

  • Page 39: Regulatory Information

    Regulatory Information Regulatory Statements Safety Hazards Trademark...

  • Page 40: Regulatory Statements

    Regulatory Statements FCC Equipment Authorization ID: XHG-R900 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. SAR Information The exposure standard for your device uses a unit of measurement called the Specific Absorption Rate (“SAR”).

  • Page 41: Safety Hazards

    NOTE: The Radio Frequency (RF) emitter installed in your modem must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Franklin Wireless. Safety Hazards Follow Safety Guidelines Always follow the applicable rules and regulations in the area in which you are using your device.

  • Page 42: Trademark

    USB-IF logo or products that have completed the USB-IF compliance program. Trademark ©2017 Franklin Wireless, Inc. All rights reserved. The information contained in this document should not be construed as a commitment by Franklin Wireless and is subject to change without notice by Franklin Wireless. Trademarks and Service Marks Franklin Wireless is a trademark of Franklin Wireless, Inc., and all other trademarks, logos, and...
  • Page 43 Nothing contained in this user guide should be construed as granting by implication, or otherwise, a license or right of use of Franklin Wireless or any other Trademark displayed in this user manual without the written permission of Franklin Wireless or its respective owners.

  • Page 44: Glossary

    Glossary...

  • Page 45: Glossary

    Glossary Term Definition 4G LTE Fourth Generation, Long-Term Evolution 802.11(b/g/n) A set of WLAN communication standards in the 2.4GHz frequency band. Bits per second Broadband High capacity, high-speed transmission channel with a wider bandwidth than conventional modem lines. DHCP Dynamic Host Configuration Protocol DHCP Server A server or service with a server that assigns IP addresses.

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