Matrix PRASAR UCS Quick Start Manual
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Matrix PRASAR UCS Quick Start Manual

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Summary of Contents for Matrix PRASAR UCS

  • Page 2 PRASAR UCS The Unified Communication Server for Modern Enterprises Quick Start...
  • Page 3 Documentation Disclaimer Matrix Comsec reserves the right to make changes in the design or components of the product as engineering and manufacturing may warrant. Specifications are subject to change without notice. This is a general documentation for the product. The product may not support all the features and facilities described in the documentation.

  • Page 4: Table Of Contents

    VARTA WIN200 ....................17 VARTA Mobile Softphone Clients ..............18 Configuring SIP Trunks ................... 20 Switching ON the system ................21 Power ON PRASAR UCS ................21 LED Indication ....................21 Configuring PRASAR UCS ................22 Activating License Key ..................25...

  • Page 5: Introduction

    Introduction Thank you for choosing the Matrix PRASAR UCS. This Quick Start is meant to help you setup the PRASAR UCS and use the basic features. For detailed description of the installation, advanced configuration and feature description, please refer to the PRASAR UCS System Manual. Similarly, the guidelines and instructions for setting up and operating the Server in hotels and health care establishments is documented in PRASAR UCS Hospitality System Manual.
  • Page 6 SMDR reports. Reset Switch To default the LAN IP and the System Engineer password. You will be able to use PRASAR UCS only after you have activated the PRASAR UCS Application license. For further details, refer “Activating License Key”.
  • Page 7 SPARK200 can be rack mounted or placed on a table. PRASAR UCS is easy to install and operate. The built-in web server, Jeeves, allows you to configure the system parameters and features on-site as well as from a remote location.

  • Page 8: Installing The System

    Before you begin the installation of the SPARK200, make sure that the required wiring has been done and you have the following items ready: • PRASAR UCS SME/ ENT Application License. • Appropriate cables to set up and test the WAN interface of the system and the LAN connection.

  • Page 9: Installing The Vocoder Module

    248 VOCODER channels. Each NX DBM VOCODER64 module supports a maximum of 64 VOCODER channels. By default, 8 VOCODER channels are pre-activated when you purchase PRASAR UCS SME/ENT Application License. If you require more channels, you can purchase the licenses accordingly. Matrix provides two VOCODER licenses — PRASAR VOCODER CHNL4 and PRASAR VOCODER CHNL16.
  • Page 10 • Press and push the cover panel backwards as displayed below: Lift the top cover from the front side to an angle of 10 to12 degree and push backwards to • open. Keep the cover and screws aside. • Matrix PRASAR UCS Quick Start...
  • Page 11 • Carefully hold the NX DBM VOCODER64 Module from the edges. • Make sure you do not touch the PCB. Insert the NX DBM VOCODER64 Module into the PCI Connector socket. • Insert the NX DBM VOCODER64 Module into the PCI Connector socket. Matrix PRASAR UCS Quick Start...

  • Page 12: Removing The Vocoder Module

    • Replace the screws on the studs. VMS Interface and the Internal USB Ports The System supports a maximum of 64 VMS channels. By default, both PRASAR UCS SME/ PRASAR UCS ENT offers 4 pre-activated VMS channels. To activate additional VMS channels, you must purchase —...
  • Page 13 Connect a computer to the LAN/WAN Port of system with the Ethernet cable supplied for the port. Open a Web browser on the computer to access the embedded Web server, Jeeves. Activate the Key provided in the License Voucher for the Application and VMS. For instructions, “Activating License Key”. Matrix PRASAR UCS Quick Start...

  • Page 14: Connecting Sip Extensions

    Adapter (ATA) as the SIP Extension of the PRASAR UCS. The maximum number of SIP Extensions supported by PRASAR UCS ENT Application are 2100 To register SIP Extensions the VOCODER Module is a must. You can register upto 2100 SIP devices with one module.
  • Page 15 Phones. For Auto Configuration, make sure you configure the Standard SIP phones at Location1 only. • When you register a SIP device other than the Matrix Extended IP Phone on the public network as SIP Extension, do the following: • In this SIP device configure the following: •...

  • Page 16: Sparsh Vp248

    • For instructions on installing and connecting the phone, refer the SPARSH VP248 Quick Installation Guide (QIG). • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For information regarding the features that can be accessed from the phone, refer the EON48_310_SPARSH VP248_310_User Guide.

  • Page 17: Sparsh Vp310

    • For instructions on installing and connecting the phone, refer the SPARSH VP310 Quick Installation Guide (QIG). • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For information regarding the features that can be accessed from the phone, refer the EON48_310_SPARSH VP248_310_User Guide.

  • Page 18: Sparsh Vp330

    • For instructions on installing and connecting the phone, refer the SPARSH VP330 Quick Installation Guide (QIG). • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For information regarding the features that can be accessed from the phone, refer the SPARSH VP330 User Guide.

  • Page 19: Sparsh Vp510

    • For instructions on installing and connecting the phone, refer the SPARSH VP510 Quick Installation Guide (QIG). • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For information regarding the features that can be accessed from the phone, refer the EON510_SPARSH VP510 User Guide.

  • Page 20: Extended Sparsh Vp710

    Extended SPARSH VP710 User Guide. To download the respective documents, click https://www.matrixtelesol.com/product- manuals.html You can also view or download the respective document by scanning the QR code printed on the respective Product Label/Packaging Label. Matrix PRASAR UCS Quick Start...

  • Page 21: Varta Win200

    VARTA WIN200 • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For instructions on installing the Windows Client and operating the features, refer the MATRIX VARTA WIN200 User Guide. To download the respective documents, click https://www.matrixtelesol.com/product- manuals.html...

  • Page 22: Varta Mobile Softphone Clients

    VARTA Mobile Softphone Clients Matrix VARTA ADR100 • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For instructions on installing the Softphone Client and operating the features, refer the Matrix VARTA ADR100 User Guide To download the respective documents, click https://www.matrixtelesol.com/product-...
  • Page 23 Matrix VARTA AMP100 • For detailed configuration instructions, refer the PRASAR UCS System Manual. • For instructions on installing the Softphone Client and operating the features, refer the Matrix VARTA AMP100 User Guide. To download the respective documents, click https://www.matrixtelesol.com/product- manuals.html...

  • Page 24: Configuring Sip Trunks

    Outbound Proxy Server Address and Port as provided by your ITSP. The maximum number of SIP trunks supported by PRASAR UCS is 99. By default, one NX DBM VOCODER64 module is factory fitted, hence you can configure all SIP trunks on the same module.

  • Page 25: Switching On The System

    ON – 5000 msec OFF continuously Blinking Red, 2 sec ON - 500 msec OFF – 2 sec System is in the Thermal Sleep Mode. ON – 500 msec OFF – 2 sec ON – 5000 msec OFF continuously Matrix PRASAR UCS Quick Start...

  • Page 26: Configuring Prasar Ucs

    Configuring PRASAR UCS PRASAR UCS provides a Graphic User Interface (GUI), Jeeves, the proprietary web-based configuration software of Matrix. The accessibility to the web-based GUI is secured by a password. To be able to access Jeeves, • the LAN/WAN Port of SPARK200 must be connected with a stand-alone PC or in a LAN.
  • Page 27 Before you start configuring the system, if you wish to view or download the System manual you can scan the QR Code present on the login page of Jeeves. You are prompted to change the default password. • • In Current Password, enter the default SE password, 1234 Matrix PRASAR UCS Quick Start...
  • Page 28 12 digits. The valid digits are from 0 to 9. 1234 cannot be set as the New Password. • In Confirm New Password, re-enter the new password to confirm. • Click Submit to save your new password. Matrix PRASAR UCS Quick Start...

  • Page 29: Activating License Key

    Mail System, USB as well as the System Performance. Activating License Key You must activate the PRASAR UCS Application License to run SPARK200 as an Unified Communication Server. For the following functional modules and features, you would need to activate a valid License Key.
  • Page 30 For more information see the topic License Management in the PRASAR UCS System Manual. Instructions for Matrix Channel Partners Your license voucher may be a paper or a PDF (protected) file. You may activate your License Online. For this, keep the following items ready: •...
  • Page 31 • Click Close. • Keep your Current License Key and the License Voucher ready. Open a new window on your browser. Enter http://www.matrixcomsec.com/MatrixLicense • in the address bar. • Click Login to Access. Matrix PRASAR UCS Quick Start...
  • Page 32 • The Login to Access page will open. • Enter your User Name and Password provided by Matrix and click the Login button. Matrix PRASAR UCS Quick Start...
  • Page 33 • In the field Current License Key, paste or type the current product license key you noted from the License Management page of Jeeves. • Click View button. • The page will show the current License Profile on SPARK200. Click the Next button to continue. Matrix PRASAR UCS Quick Start...
  • Page 34 The License Activation page opens. • In the License PIN field on this page, enter the License PIN from the Voucher. Matrix PRASAR UCS Quick Start...
  • Page 35 • Click the Activate button and wait for a few seconds, as the activation is initiated. On successful activation, the confirmation message will appear on your screen along with the activation date and time. Matrix PRASAR UCS Quick Start...
  • Page 36 The screens for Current License Profile and the New License Profile may differ according to the licenses purchased by you. You will also be sent a confirmation mail to your e-mail ID (registered with Matrix). You may Save, Print, or Email this information for your records, by clicking the relevant button on the bottom of the page.
  • Page 37 • To log off, click Logout. f you are unable to use Online Activation of the License Key or have no internet access, contact the Matrix License Support Centre for assistance in generating the new License key. Matrix PRASAR UCS Quick Start...
  • Page 38 • Note down or copy the current License Key on this page. • If you wish to view the current Service Profile, click on View Profile. You may view the features and functions that are currently available to you under Service Profile. • Click Close. Matrix PRASAR UCS Quick Start...
  • Page 39 • Send your Current License Key and the License PIN (on the Voucher) to the Matrix License Support Centre. • You will receive a new License Key. • Open Jeeves again. • Log in as System Engineer. • Under Configuration, click License Management.
  • Page 40 • If you do not have the license for the PRASAR UCS Application and you do not start the Demo Period, the system will allow the configuration and making calls but the connected calls will be disconnected after 60 seconds You may now configure the parameters of PRASAR UCS as per your requirement.
  • Page 41 MATRIX COMSEC Head Office 394-GIDC, Makarpura, Vadodara - 390010, India. Ph: (+91)1800-258-7747 E-mail: Customer.Care@MatrixComSec.com www.MatrixTeleSol.com...

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