Siriusxm Connect Vehicle Tuner (Xav-Ax8000(Uc)); Channel Locked Please Enter The Lock Code; Channel Not Available; Channel Not Subscribed Call Siriusxm To Subscribe - Sony XAV-AX8000 Help Manual

Help Guide
In-Car Receiver
XAV-AX8000/XAV-AX8050D

SiriusXM Connect Vehicle Tuner (XAV-AX8000(UC))

Channel Locked Please Enter the Lock Code

The channel that you have requested is Locked by the radio Parental Control feature. See
Control" for more information on the Parental Control feature and how to access locked channels.

Channel Not Available

The channel that you have requested is not a valid SiriusXM channel or the channel that you were listening to is no
longer available.
You may also see this message briefly when first connecting a new SiriusXM Connect Vehicle Tuner.
Visit www.siriusxm.com

Channel Not Subscribed Call SiriusXM to Subscribe

The channel that you have requested is not included in your SiriusXM subscription package or the channel that you
were listening to is no longer included in your SiriusXM subscription package.
If you have questions about your subscription package or would like to subscribe to this channel, please contact
SiriusXM.
In the USA, visit www.siriusxm.com
1-866-635-2349.
In Canada, visit www.siriusxm.ca
1-877-438-9677.
Check Antenna
The radio has detected a fault with the SiriusXM antenna (aerial).
The antenna (aerial) cable may be either disconnected or damaged.
Verify that the antenna (aerial) cable is connected to the SiriusXM Connect Vehicle Tuner.
Inspect the antenna (aerial) cable for damage and kinks.
Replace the antenna (aerial) if the cable is damaged. SiriusXM products are available at your local car audio
retailer or online at
https://shop.siriusxm.com/all-parts/
Check Tuner
The radio is having difficulty communicating with the SiriusXM Connect Vehicle Tuner.
The tuner may be disconnected or damaged.
Verify that the SiriusXM Connect Vehicle Tuner cable is securely connected to the radio.
Incorrect Pass Code entered
Passcode input failed.
Check that the passcode has been entered correctly.
If you forget your passcode, perform [SXM Reset] in [General].
Note that performing [SXM Reset] will initialize all the SiriusXM settings and stored contents in the SiriusXM
Connect Vehicle Tuner.
No Signal
SiriusXM Connect Vehicle Tuner is having difficulty receiving the SiriusXM satellite signal.
Verify that your vehicle is outdoors with a clear view of the sky.
Verify that the SiriusXM magnetic mount antenna (aerial) is mounted on a metal surface on the outside of the
vehicle.
Move the SiriusXM antenna (aerial) away from any obstructions.
Inspect the antenna (aerial) cable for damage and kinks.
in the USA or www.siriusxm.ca
or call
or call
in Canada for SiriusXM channel lineup information.
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"Setting a Parental