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ENGLISH
Quick Problem-Solving Tips
When you experience an issue with your Laser Cinema, turn it off and on again. If this does not resolve the problem,
then refer to the tips below. If the problem is still not resolved, then contact us.
ISSUES
No sound or picture
I have connected an external
source to my Laser Cinema and
I get no picture and/or sound
When I turn on my Laser
Cinema, there is a delay for a
few seconds before the picture
appears. Is this normal?
The picture is normal but there is
no sound
Sound but no picture or black
and white picture
The sound and/or picture is
distorted or appears wavy
The sound and picture is blurry
or cuts out
A horizontal or vertical stripe
appears on the picture and/or
the picture is shaking
The plastic cabinet makes a
"clicking" type of sound
POSSIBLE SOLUTIONS
• Check if the power cord is plugged into a powered AC outlet.
• Press the [
] button on the remote control to activate the unit from 'Standby'
mode.
• Check to see if the LED light is on or not. If it is, then the Laser Cinema is
receiving power.
• Check for the correct output connection on the external source and for the
correct input connection on the Laser Cinema.
• Make sure you have made the correct selection for the input mode for the
incoming signal.
• Yes, this is normal. The Laser Cinema is initializing and searching for previous
setting information.
• Check the volume settings.
• Check if 'Mute' mode is set to On.
• Check if the Settings-Sound-Speakers is set to the correct settings.
• Check the external audio device is power on.
• Check Settings-Sound-Advanced audio is set to correct format which your
external audio device can support.
• If the picture is black and white, unplug the Laser Cinema from the AC outlet
and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different Laser Cinema channels.
• Check if set to Audio Only mode.
• An electric appliance may be affecting the Laser Cinema. Turn off any
appliances that are nearby and move it farther away from the Laser Cinema.
• Insert the power plug of the Laser Cinema set into another power outlet.
• If using an external antenna, check the direction, position and connection of the
antenna.
• Adjust the direction of your antenna or reset or fine tune the channel.
• Check if the Oversan is set to off
• Try different picture mode
• Check if there is an appliance or electric tool nearby that is causing
interference.
• The 'click' sound can occur when the temperature of the television changes.
This change causes the television cabinet to expand or contract, which makes
the sound. This is normal and the Laser Cinema is OK.
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