Bosch WNA254U0SG Instruction Manual And Installation Instructions page 46

Faults and what to do about them
en
Faults
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
The programme will not
start.
The programme has
started and the drum is
rotating, but the drum is
not filling with water.
The water is not draining.
Water is not visible in the
drum.
The wrong detergent/fab-
ric softener has been
poured into the dis-
penser(s).
Detergent/fabric softener
has congealed in the dis-
pensers.
Foam is leaking from the
detergent drawer.
Repeated, intensive foam-
ing.
46
Cause/Remedy
Programme does not start?
■
Is the tap turned on?
■
Could the filter in the water supply be blocked?
■
~ "Filter in the water supply is blocked" on page 43
If an additional water filter has been installed (depending on the
Note:
model), check for contaminants and clean if required ~ separate installa-
tion and cleaning instruction for water filter.
Is the supply hose kinked or trapped?
■
Have you touched the A Start/Reload button or selected ñ Finished
■
in?
Is the door closed?
■
Childproof lock activated? Deactivate childproof lock.
■
Shop mode activated? If the display shows à•‹ for 5 s after you have
■
switched on the appliance, the appliance is in shop mode. Wait for the dis-
play message à•‹ to disappear. Touch and hold A Start/Reloadfor at
least 5 s. ‹"" will appear in the display panel. Turn the programme selec-
tor to Off. Now you already turned off the shop mode. You can use the
appliance now as usual.
Not a fault – Some programme specifically detect and weigh the load after the
programme has started in order to calculate the optimum amount of water for
washing. The drum will then start filling with water.
Could the drain pump be blocked?
■
~ "Drain pump is blocked" on page 41
Could the drain hose at the siphon be blocked?
■
~ "The drain hose at the siphon is blocked" on page 42
Not a fault – the water is below the visible area.
Empty the dispenser(s), clean it/them and pour in the correct product.
~ "Emptying the detergent draw, cleaning the detergent drawer and its hous-
ing" on page 40
Empty the dispenser(s), clean it/them and pour in the correct product.
Too much detergent used?
Mix 1 tablespoon of fabric softener with ½ litre of water and pour into
dispenser II. (Not for outdoor, sports and down-filled textiles!)
Reduce detergent dosage for the next wash cycle.
Use commercially available low foam detergent and care product which are
suitable for machine.
Have you used too much detergent? Add less detergent in the next time you
run a wash cycle with the same load.