Hold; Exclusive Hold; Automatic Hold; Consultation Hold - Toshiba CTX IPT/DKT User Manual

The Basics

Hold

Hold
1. To place a call on hold, press
Line's LED flashes green while appearances of the line at other stations flash red.
• To return to the held call, press the held
• If you do not return to the held call within a specified time, it rings back to your
telephone. The call remains camped-on to your station indefinitely.
• If the held party hangs up, the call is released.
2. Repeat Step 1 to place additional lines on hold.
Note See the Call Pickup section to pick up a call on hold from another extension.

Exclusive Hold

This feature enables you to place a call on hold so that only you can retrieve it.
While on a call, press
appearances of the line at other stations are steady red (in use).

Automatic Hold

This feature enables you to place a call on hold by pressing another
need to press
existing calls will drop.
While on a call, press another extension button to receive/originate a new call. The
accessed line's LED flashes (in-use). The first call is put on hold and your
extension's LED flashes. You can also switch between calls without having to
press

Consultation Hold

1. While on a call, press
2. Dial another line.
3. Transfer the call or return to the held call by pressing its
26
Hold
Hold
. Make sure this feature is programmed on your system; if not,
Hold
.
Cnf/Trn
Hold
. Your LCD shows the line on hold. The held
Line
twice. That line's LED flashes green while
. The call goes on hold.
Strata CIX and CTX IPT/DKT Telephone
button.
Line
Line
button.
button – no
08/07