Product-Specific Problems - Dell SE1918HV User Manual

Product-Specific Problems

Specific Symptoms What You
Screen image is too
small
Cannot adjust the
monitor with the
buttons on the front
panel
No Input Signal when
user controls are
pressed
The picture does not
fill the entire screen
Experience
Image is centered
on screen, but
does not fill entire
viewing area
OSD does not
appear on the
screen
No picture, the
LED light is white.
When you press
"up", "down" or
"Menu" key, the
message " No input
signal" will appear.
The picture cannot
fill the height or
width of the screen
Possible Solutions
• Check the Aspect Ratio setting in
the Display OSD.
• Reset the monitor to Factory
Settings.
• Turn off the monitor, unplug the
power cord, plug back, and then turn
on the monitor.
• Check whether the OSD menu is
locked. If yes, press and hold the
button beside the Power button
for 10 seconds to unlock (for more
information, see Lock).
• Check the signal source. Ensure
the computer is not in the power
saving mode by moving the mouse or
pressing any key on the keyboard.
• Check whether the signal cable is
plugged in properly. Re-plug the
signal cable if necessary.
• Reset the computer or video player.
• Due to different video formats
(aspect ratio) of DVDs, the monitor
may display in full screen.
• Run the built-in diagnostics.
Troubleshooting │ 57