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Need help?
Calibration
If the cursor does not match your pen or finger location,
calibrate the pens and the finger touch unit. See the online
BrightLink User's Guide for instructions.
Computer doesn't project
If the image doesn't appear after connecting a computer,
try one of the following:
• On Windows 7 or later, hold down the Windows key
and press P at the same time, then click Duplicate.
• On a Mac, you may need to open System Preferences
and select Displays. Click the Arrangement tab and
select the Mirror Displays checkbox.
• See your computer's documentation or help topics for
steps to extend or project your computer screen.
• Try pressing the Source Search button on the remote
control.
• Press the
Home button on the remote control to
verify the source input and settings.
• Make sure any video cables are securely connected.
Telephone support
The Epson
PrivateLine
®
®
do is call (800) 637-7661. This service is available for the
duration of your warranty period. You may also speak with
a projector support specialist by dialing (562) 276-4394
(U.S.) or (905) 709-3839 (Canada).
Support hours are 6
to 8
am
through Friday, and 7
am
Days and hours of support are subject to change without
notice. Toll or long distance charges may apply.
Online support
To access the online manuals, videos, FAQs, and more,
visit www.epson.com/brightlinkdownloads (U.S.),
www.epson.ca/brightlinkdownloads (Canada), or
www.epson.com.jm/support (Caribbean) and select
your product.
service is for you! All you have to
, Pacific Time, Monday
pm
to 4
, Pacific Time, Saturday.
pm
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered
logomark, and Epson iProjection is a trademark of Seiko Epson Corporation.
BrightLink and PrivateLine are registered trademarks of Epson America, Inc.
Windows is a registered trademark of Microsoft Corporation in the United States
and/or other countries.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Android is a trademark of Google LLC.
General Notice: Other product names used herein are for identification purposes
only and may be trademarks of their respective owners. Epson disclaims any and all
rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 9/19
Printed in XXXXXX
CPD-57757
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