Troubleshooting Tips - Cisco DVB CAR100 Series Manual

Cable access router
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Computer Configuration (continued)
Manual TCP/IP Configuration for Windows NT
Note
Use the
Manual Network Configuration
provider.
Step 1
Choose Start>Settings>Control
Step 2
Click the TCP/IP Protocols entry in the list, then
Step 3
Click Specify an IP Address. If no other configuration data is provided by your cable operator, enter
the values from the
Step 4
Click Apply.
Step 5
Select the DNS tab and enter the DNS Server information supplied by your cable service provider.
Step 6
Click OK and reboot the PC if neccessary.
Note
If you have the Cisco DVB CAR100-LAN
The PCs are now ready to access the CATV network using the Cisco DVB CAR100.

Troubleshooting Tips

The Cisco DVB CAR100 can take up to 20 minutes to sign on the very first time
even longer. In such instances, contact your cable service provider for advice.
If the power LED on the front of the Cisco DVB CAR100 does not turn green after the initialization procedure,
the modem is not functioning correctly.
If the Cisco DVB CAR100 is powered off, it should remain off for at least 10 minutes before being restarted. If
the unit is powered on within 10 minutes, it is possible that it will fail to reestablish communication with the
service provider's headend unit. If this occurs, power the unit off again, and leave it off for at least 10 minutes.
Then power on the Cisco DVB CAR100
should be reestablished as normal.
Safety
Ensure free air flow around the Cisco DVB CAR100 and power supply unit at all times to prevent
overheating.
described below only if instructed to do so by your CATV service
Panel>Network>Protocols.
above to configure the TCP/IP settings of your PC.
TCP/IP Settings Table
version,
again,
and communication with the service provider's headend unit
Properties,
and select the IP Address tab.
repeat Steps 1 to 6 for each connected PC.
and,
in extreme
circumstances,
7

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