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1-3. Emergency assistance
1-3.Emergency assistance
ERA-GLONASS/EVAK
*1
: If equipped
*2
: Operates within regions offering emer-
gency notification services. Ask your
Lexus dealer for details.
*3
: The system name differs depending on
the country.
The Emergency Call system is a
device installed on a vehicle to
determine its location and move-
ment direction (using GLONASS
[Global Navigation Satellite Sys-
tem] and GPS [Global Positioning
System] signals), and ensure the
generation and transmission of
vehicle information (in a nonadjust-
able form) in case of traffic acci-
dents or other incidents on motor
roads in the countries offering
emergency notification services. In
addition, it ensures two-way voice
communication between the vehi-
cle and an ERA-GLONASS/EVAK
system operator through cellular
networks (GSM).
Automatic Emergency Calls (via
Automatic Collision Notification)
and manual Emergency Calls (by
pressing the "SOS" button) can be
made to the
ERA-GLONASS/EVAK control
center.
This service is mandatory accord-
ing to the technical regulations of
the Customs Union.
RC350-RC300_OM_General_OM24884E
*1, 2, 3
System components
"SOS" button*
A
Indicator lights
B
Microphone
C
*
: This button is intended for communica-
tion with the ERA-GLONASS/EVAK
system operator.
Other SOS buttons available in other
systems of a motor vehicle do not relate
to the device and are not intended for
communication with the
ERA-GLONASS/EVAK system opera-
tor.
Emergency Notification Ser-
vices
Automatic Emergency Calls
■
If any airbag deploys, the system is
designed to automatically call the
ERA-GLONASS/EVAK control
center.* The answering operator
receives the vehicle's location, the time
of the incident and the vehicle VIN,
and attempts to speak with the vehicle
occupants to assess the situation. If the
occupants are unable to communicate,
the operator automatically treats the
call as an emergency and contacts the
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