ADL X1 Q & A
Q1. Device/Computer does not recognize the X1
A1-1. Not connected correctly
(Refer to the X1 manual (Connectivity P.23) and check whether the X1 is connected correctly to portable
player/idevice via 3.5mm analog or USB-A inputs or whether the X1 is connected correctly to the computer
via USB cable)
A1-2. There is a problem with the cable.
(There may be a problem with the connected idevice cable, 3.5mm analog cable or USB cable. Please try
with another cable)
A1-3. Media Player is not recognized by the X1
(Refer to the X1 manual (Connectivity P.23) and reconnect the X1. If previously you had been using the X1 as
a USB DAC, please try removing the cables and switching the X1 off and back on again.
A1-4. USB device is not recognized by the X1
(Remove the USB cable, wait 10 seconds and reconnect. If the device system is unstable, please try
restarting the device. Then refer to the X1 connectivity on P23 of the user manual and reconnect the X1)
A1-5. Computer does not recognize the X1
(In the case of Windows installation of a driver is necessary. If difficulties are experienced with the driver
installed, please uninstall the driver and reinstall one more time)
A1-6. Battery needs recharging
(Check whether the light next to the volume knob is on – Green: battery is charged – Red: battery needs
charging – No light: battery needs charging)
Q2. No sound
A2-1. No sound from computer source via USB cable
(Set the sound output on the computer sound application to maximum. Windows XP: make sure the mute is
unchecked in the sound application)
A2-2. Low volume level on digital player
(Check the volume level on your digital player/idevice: set to maximum and adjust volume on the X1)
A2-3. Another device is set as the default playback device
(Open the computer's Sound and Audio Device properties tab and select USB Audio Device ADL X1 as
default playback device)
A2-4. Problem with the connections
(Check all cables are correctly inserted into sockets)
Q3. There is no sound from computer speakers or computer headphone output
A3-1. USB audio device is set as default
(There will be no sound from computer speakers or computer headphone output while a USB audio device is
set as default)
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