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2) Error Messages.
Message on LCD
Description
SProofer DISCONNECTED
CONNECT SpectroProofer TO
The SpectroProofer (Mounter) is
THE PRINTER
not connected properly.
AND RESTART THE PRINTER
ILS20EP DISCONNECTED
REFER TO THE MANUAL AND
The color measurement device
CONNECT
(ILS) is not connected properly.
ILS20EP TO SpectroProofer
RESTART THE PRINTER
SpectroProofer ERROR
REFER TO THE MANUAL TO
An error has occurred with the
FIND OUT HOW TO SOLVE THE
Spectroproofer.
PROBLEM
NN
*NN is the error number, see below:
Error
Description
Explanation
The Mount sensor is situated on the right side of the Mounter
body. When the spectroproofer is correctly set on the printer,
You are trying to use
the mount sensor pin is pushed by a pin on the side of the
the Spectroproofer
01
printer and the mounter is activated. The Mounter does not
although the Mount
work as long as the sensor stays "off"as a safety feature to
Sensor is "Off".
prevent any movement when the mounter is not set on the
printer.
A CR (Carriage)
The CR is moving without stopping for too long a time. This
D5
driving force error
error should never occur on the field.
occurred.
The driving force error can be dues to:
- Paper Press motor is moving for too long a time
A Paper Press
- Paper press is forcing too much
D6
Driving force Error
- Paper press is moving too fast
- There is not enough velocity
Occurred.
- Paper press moving in the wrong direction
- Paper press is locked
Unusual position of the
The paper press movement is adjusted at the factory so that
paper press detected.
the paper press is correctly flat on the backings. If the motor
13
(Stops before reaching
encoder sense that the paper press stops before reaching the
the backing position
position set at the factory, the message will be displayed.
setup)
Unusual position of the
The paper press movement is adjusted at the factory so that
paper press detected.
the paper press is correctly flat on the backings. If the motor
14
(Does not stops when
encoder sense that the paper press does not stop after
reaching the position set at the factory, the message will be
reaching the backing
displayed.
position setup)
When the carriage moves away from home, the home position
The Carriage Home
sensor turns off. If something prevent the carriage to move
position sensor stays
15
(broken motor, carriage, cable, paper press not in correct
"on" although it should
position due to missing backing. Etc.) the carriage stays home
turn off.
instead of moving and causes the error.
The Paper press
When the paper press moves away from the cover, the paper
position sensor stays
press position sensor turns off. If something prevent the paper
16
"on" although it should
press to move (broken motor, carriage, gear, Etc.) the paper
press stays up instead of moving and causes the error.
turn off.
65
Fan Lock Detected
This error message occurs when a fan motor does not turn.
Remedy / Points to be checked
- 1. Turn the printer "Off".
- 2. Connect the Spectroproofer (Power cable / USB cable).
- 3. Turn the printer "On".
- 1. Turn the printer "Off".
- 2. Connect the Spectroproofer color measurement device (ILS) to
the SpectroProofer properly. (Power cable / USB cable).
- 3. Turn the printer "On".
See the corresponding error number on table below
Remedy / Points to be checked (By User & Serviceman)
1. Confirm that the sensor pin is not broken.
2. Confirm that the printer pin is not missing.
3. Turn off the printer, make sure the Spectroproofer is correctly set
on the Printer. Turn it back on.
(Make sure the mounter is inserted in a way that the printer "Pin" is
correctly pushing the sensor "Pin")
1. Turn Off and On the Printer. After 50 seconds, the paper press
should be against the platen and the CR move to read the Backing:
see if the carriage actually moves, confirm there is nothing on the
path of the carriage. (If the CR does not move, there may be
something wrong with the motor or the carriage.)
1. Turn Off and On the Printer. After 43 seconds, the paper press
should move against the platen: see if it moves smoothly and confirm
there is nothing on the path of the paper press.
1. Confirm there is a backing and it is correctly set.
2. Turn Off and On the Printer. After 43 seconds, the paper press
should move against the platen: see if it moves smoothly: confirm
there is nothing on the path of the paper press.
1. Confirm there is a backing and it is correctly set.
2. Turn Off and On the Printer. After 43 seconds, confirm the paper
press move flat against the platen.
1. Confirm there is a backing and it is correctly set.
2. Confirm the calibration tile holder is correctly set.
3. Turn Off and On the Printer. After 50 seconds, the paper press
should be against the platen and the CR move to read the Backing:
see if the carriage actually moves, confirm there is nothing on the
path of the carriage. (If the CR does not move, there may be
something wrong with the motor or the carriage.)
1. Confirm there is a backing and it is correctly set.
2. Turn Off and On the Printer. After 43 seconds, confirm the paper
press move flat against the platen.
1. Turn Off and On the Printer. See if the error reoccurs.
Error 65
Error D5
Error 65
Remedy / Points to be checked (By Serviceman only)
4. Use the Service Program to confirm if the sensor is
working.
5. If the sensor test is OK, check the pin positions. If NG,
disassemble the proofer and check the sensor
connections.
6. If the sensor connections are NG, correct it. If OK but
the sensor test is NG, replace the sensor.
2. Use the Service Program to confirm if the carriage is working:
Make sure the CR belt is set correctly and the CR moves smoothly.
2. Use the Service Program to confirm if the paper press is working:
> Make sure the paper press moves: if it does not check if the gears are in good
condition in the correct position to transmit the motor force to the paper press..
> Make sure the motor does not start turning on the wrong direction if it does so, invert
the cables.
> Try changing the motor. (Encoder failure)
3. Use the Service Program to confirm if the paper press is working:
> if the paper press does not move smoothly, check the gears and the encoder, the lubrication, etc. If
the paper press stops before being flat against the backings, modify the gears adjustment so that the
paper press gets flat against the backing.
> if the paper press moves but the test fails, there is something on the path of the paper press, the
backing is not correctly set or the motor/ encoder is deficient.
3. Use the Service Program to confirm if the paper press is touching flat against the backing. If necessary adjust the
paper press position at the gear level.
Try the test again, if the paper press is not flat after adjusting the gears, the encoder may be defective. Try changing
the motor.
4. Confirm if there is nothing blocking the home position sensor. Confirm the carriage piece is a good position to correctly trigger
the sensor.
5. Use the Service Program to confirm if the carriage is working:
> If the CR does not move smoothly, try to locate the cause and correct it. (Motor ? Carriage ? Lubrication ? Cable ? Belt? Pulley?
Spring? Broken Axis?...)
6. Use the service Program to confirm the paper press is stopping in the correct position to allow the carriage to ride smoothly.
> If the CR move smoothly, the ILS may be defective and be the source of the error 15.
3. Confirm nothing is blocking the paper Pressing Plate Sensor. Confirm the paper press plastic trigger is not broken.
4. Use the Service Program to confirm if the paper press is working:
> If the paper press do not move in a flat position against the backing, adjust the position with the gears.
> If the paper press does not move smoothly, try to locate the cause and correct it. (Motor ? Gears ? Lubrication ? Cables ? ...)
2. Use the service program to confirm if the fan is moving. (The 2 fans are moving simultaneously: confirm both are smoothly turning.) If one of
the fan is not turning, it may be due to:
- Fan connector unplugged > check the connection
- Fan gears stuck > Check if nothing is preventing the fan to turn smoothly.
- Fan broken : replace the fan.
Error 13, 14
Error 16
Error D6
Error 15
Error 01
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