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Objet Alaris30 Installation Manual

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Alaris30 3‐D Printer
Installation Guide
DOC‐04006
September 2008
Objet Geometries Ltd.

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Summary of Contents for Objet Alaris30

  • Page 1 Alaris30 3‐D Printer Installation Guide DOC‐04006 September 2008 Objet Geometries Ltd.

  • Page 3: Using This Guide

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Copyright Copyright © 2008 by Objet Geometries Ltd. All rights reserved. This documentation contains proprietary information of Objet Geometries Ltd. This  information is supplied solely to assist authorized installers of the Alaris30 3‐D printing  systems. No part of this document may be used for other purposes, and it may not be  disclosed to other parties. The specifications on which this document is based are subject to change without notice. No part of this book may be reproduced in any form or by any means, nor stored in a  database or retrieval system, without prior permission in writing from Objet Geometries  Ltd. September 2008 DOC‐04006 Rev. A Trademarks The following are registered trademarks of Objet Geometries Ltd.: Objet®, Fullcure®. The following are trademarks of Objet Geometries Ltd.: Alaris30, Connex500, Digital  Material, Eden, Eden500V, Eden350V, Eden350, Eden260, Eden250, PolyJet, PolyLog, Objet  Studio, Job Manager, Tango, VeroBlue, VeroWhite, VeroBlack. Microsoft and Microsoft XP are trademarks of Microsoft Corporation. All names of products and services cited in this book are trademarks or registered  trademarks of their respective companies. Using this Guide This installation guide provides instructions for the proper installation, placement and  testing of the Alaris30 3‐D printing system upon arrival at the customer site.
  • Page 4 Software running on the computer inside the Alaris30 printer, which Alaris30 software controls all printer operations. Alaris30 printer The GUI (graphical user interface) used for controlling the Alaris30 interface printer. build tray In the Alaris30 printer: The surface upon which models are produced.

  • Page 5: Table Of Contents

    Install the KVM Switchbox ..............14 4.1.1 Connect Cables ................ 15 4.1.2 Switching between Computers ..........16 Connect Communication Cable ............17 Prepare Power Cable ................17 Visual Check of Cables and Cards............18 Setup Server Workstation & Alaris30 Computer Turn Power On ..................20 Setup Point‐to‐Point Communication ..........20 5.2.1 Information from Server Workstation........20 5.2.2 Alaris30 Computer Setup............22 5.2.3 Server Workstation Setup ............27 5.2.4...
  • Page 6 Alaris30 Installation Guide Objet Confidential and Proprietary Information Setup Sharing ..................38 5.6.1 Server Workstation Procedure ..........38 5.6.2 Alaris30 Computer Procedure..........40 5.6.3 Verify Sharing Setup............... 42 Install Objet Studio on Server Workstation........42 Back Up Alaris30 Folder................ 42 Material Installation & Calibration Tests Install Model and Support Materials........... 43 Calibration Tests..................43 Model Scaling..................43...

  • Page 7: Installation Checklist

    Configure a point-to-point connection from the Server workstation to the printer (page 19). Install Objet Studio with Job Manager on the Server workstation (page 42). Backup the Alaris30 folder (page 42). Install the model, support, and waste cartridges in the materials drawer (page 43).

  • Page 8: Unpacking

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 2 Unpacking 2.1 Required Tools and Parts The following tools are required for this chapter: • Cutting pliers • Pliers • Hand pallet truck 2.2 External Inspection Before removing the cover of the package, do the following: • Inspect the outside of the shipped package for damage. • Note the status of the tilt and shock detectors. Figure 2–1 Tilt and Shock Detection If the outside of the package is damaged or the tilt and shock detectors  have turned red, then the package was not handled properly during  shipment. In this case do the following: • Photograph the damage and the status of the tilt and shock ...

  • Page 9: Unpacking Procedure

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Only proceed with the unpacking and installation of the printer, if the  shipper and your regional office advises you to proceed. 2.3 Unpacking Procedure Ensure that the printer is unpacked on a level surface. Cut the bands around the package (with cutting pliers). Open the top cover of the package. Figure 2–2 Top Cover Open Remove the wooden corner supports. Lift up and remove the cover inside the package. Check the status of the shock detector on the top of the Alaris30  printer. If the shock detector has turned red, then the package was not  handled properly during shipment. In this case do the following: • Photograph any damage and the status of the shock detectors. • Contact the shippers of the package. • Email your regional office with details of any damage and sticker  status.
  • Page 10 Alaris30 Installation Guide Objet Confidential and Proprietary Information Only proceed with the unpacking and installation of the printer, if  the shipper and your regional office advises you to proceed. The shock detector on the top of the Alaris30 printer acts as a second check on the handling of the package. Remove the staples (use pliers) connecting the outside packaging to  the pallet. Lift up the outside packaging straight off the Alaris30  printer. Remove the packing material around the Alaris30 printer. Figure 2–3 Alaris30 Printer Packing Material Once the packing material is removed, examine the Alaris30 printer ...
  • Page 11 Alaris30 Installation Guide Objet Confidential and Proprietary Information Carefully lift the Alaris30 printer off the pallet using a hand pallet  truck and move the printer to its final location. Objet recommends that the customer keep and store the pallet, the outside packaging and the packing material for possible future use.

  • Page 12: Axis Locks And Print-Head Cover

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 3 Axis Locks and Print-Head Cover Caution: Perform these sections with the printer off. The following tool is required for this chapter: • Cutting pliers. 3.1 Release X-axis Cut and remove the cable ties attached to the X‐axis belt and print head. Figure 3–1 X-axis Cable Ties...

  • Page 13: Remove Print-Head Cover

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 3.2 Remove Print-Head Cover Once all the cable ties are cut, remove the heads‐protecting cover (shown  in Figure 3–2) by doing the following: • Open the heads‐protecting cover. • Pull the cover from the bottom sideways off the print head. Be careful and use extra caution to make sure that the printing heads and  the roller are not damaged while removing the cover. Figure 3–2 Head Protection Cover...

  • Page 14: Connect Cables And Test Voltage

    During the installation of the KVM switch, the audio connectors are not used. Avoid having cables near air‐conditioning equipment, or machines that  create electrical noise. To ensure proper operation of the KVM switch, the Server workstation and the Alaris30 printer must be properly grounded. Simple keyboard commands (known as Hotkeys) control which computer  is currently connected to the keyboard and mouse and has its output  displayed on the monitor.

  • Page 15: Connect Cables

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 4.1.1 Connect Cables Ensure that the power is off to the Server workstation and to the  Alaris30 printer. If the Server workstation has the “Keyboard Power On” function, unplug the Server workstation’s power cord. Plug the keyboard, monitor and mouse cables into their respective  ports on the KVM Switch (see Figure 4–1). The keyboard and mouse  ports are labeled with icons to indicate which port is which. Figure 4–1 KVM Switch Connections Overview Connect the cable between the KVM Switch and the Server  workstation. That is, connect the cable’s KVM Switch D‐type ...

  • Page 16: Switching Between Computers

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Figure 4–2 Connecting KVM Switch Cables to Server Workstation Connect the cable between the KVM Switch and the Alaris30 printer.  That is, connect the cable’s KVM Switch D‐type connector to the D‐ type socket on the switch, and connect the cable’s monitor and the  USB connectors to the relevant sockets at the back of the printer. 4.1.2 Switching between Computers The switches on the front of the KVM can be used to switch control  between the Server workstation and the Alaris30 computer. In addition hotkeys exist for doing the switching from the keyboard. The  default hotkey for switching between the computers is the Scroll Lock key  (on the keyboard). Push the Scroll Lock key twice and then the Enter key  to change the controlling computer.

  • Page 17: Connect Communication Cable

    4.2 Connect Communication Cable Chapter 5, Setup Server Workstation & Alaris30 Computer contains the procedure to set up the point-to-point communication between the Alaris30 computer and the Server workstation. To avoid difficulties with this procedure, Objet recommends that the customer connect the Server workstation to the customer’s LAN before the Objet point-to-point cable is installed.

  • Page 18: Visual Check Of Cables And Cards

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 4.4 Visual Check of Cables and Cards Open the printer and visually check that all the cards and cables are seated  properly.

  • Page 19: Setup Server Workstation & Alaris30 Computer

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5 Setup Server Workstation & Alaris30 Computer This chapter contains procedures for the following: • Setting up and checking point‐to‐point communication between the  Server workstation and the Alaris30 computer (see page 20) • Disabling software and Windows options on the Server workstation: • Automatic updates (see page 34) • Power Saver (see page 35) • Antivirus (see page 38) • Firewall (see page 30) • Setting up sharing between the Server workstation and the Alaris30  computer (see page 38) • Preparing for the installation of the Objet Studio software (see  page 42) • Backing up the Alaris30 folder on the Server workstation (see  page 42)

  • Page 20: Turn Power On

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5.1 Turn Power On Turn on the power to the Server workstation and the Alaris30 printer. The following instructions are for the first logon to the Alaris30 printer. Press (at the same time) Alt‐Ctrl‐Delete twice. Login to the Alaris30 printer as “administrator”. No password is required for the Alaris30 printer. 5.2 Setup Point-to-Point Communication 5.2.1 Information from Server Workstation Open the Start menu on the Server workstation, right‐click on My  Computer and select Properties from the drop‐down menu. The  System Properties window opens. Figure 5–1 System Properties Window...
  • Page 21 Alaris30 Installation Guide Objet Confidential and Proprietary Information Select the Computer Name tab. Figure 5–2 System Properties Window—Computer Name Tab Click Change. The Computer Name Changes window opens. Figure 5–3 Computer Name Change Window (Example)

  • Page 22: Alaris30 Computer Setup

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Write down the name of the computer and the domain name. Click Cancel. Click Cancel (in the System Properties window). 5.2.2 Alaris30 Computer Setup Exit from any open applications. Right‐click on My Computer (on the Desktop) and select Properties  from the drop‐down menu. The System Properties window opens. Select the Computer Name tab. Figure 5–4 System Properties Window...
  • Page 23 Alaris30 Installation Guide Objet Confidential and Proprietary Information Click Change. The  window opens. Figure 5–5 Computer Name Changes Window Select Workgroup. Type the Domain name of the Server workstation into the  Workgroup field. Write down the name of the Alaris30 computer. Click OK. A Welcome message for the workgroup opens. Figure 5–6 Welcome Message (Example) Click OK. A Restart computer message opens.
  • Page 24 Alaris30 Installation Guide Objet Confidential and Proprietary Information Figure 5–7 Restart Computer for Changes Message Click OK. Click OK (in the Computer Name Changes window). The System  Settings Change dialog box opens. Figure 5–8 Restart Computer Message Click Yes. The Alaris30 computer reboots. Login as “administrator”. Right‐click on My Network Places (on the Desktop) and select  Properties from the drop‐down menu. The Network Connections  window opens.
  • Page 25 Alaris30 Installation Guide Objet Confidential and Proprietary Information Figure 5–9 Network Connections Window Right‐click on Local Area Connection and select Properties from the  drop‐down menu. The Local Area Connection Properties window  opens. Figure 5–10 Local Area Connection Properties Window...
  • Page 26 Alaris30 Installation Guide Objet Confidential and Proprietary Information Select Internet Protocol (TCP/IP) (from the “items” list) and click  Properties. The Internet Protocol (TCP/IP) Properties window  opens. Figure 5–11 Internet Protocol (TCP/IP) Properties Window Select Use the following IP address. Set up the following values: • IP address: 10.10.20.2 • Subnet mask: 255.255.255.0 • Default gateway: 10.10.20.1 Figure 5–12 IP Address Data for Alaris30 Computer Click OK.

  • Page 27: Server Workstation Setup

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Click Close (in the Local Area Connection Properties window). Close the Network Connections window. Open in Notepad the hosts file found in the C: \windows\system32\drivers\etc folder. Add the line: 10.10.20.1<tab>Hostname where the <tab> represents pressing the Tab key and Hostname is  the name of the Server workstation. Save and close the hosts file. Set the local time, date and time zone. Reboot the Alaris30 computer. 5.2.3 Server Workstation Setup If the Server workstation is not connected to the customer’s LAN at this stage of the installation, it can be difficult to identify which Windows network connection icon corresponds to a specific hardware network port.
  • Page 28 Alaris30 Installation Guide Objet Confidential and Proprietary Information Right‐click on the “unconnected” Local Area Connection icon and  select Properties from the drop‐down menu. The Local Area  Connection Properties window opens. Figure 5–14 Local Area Connection Properties Window...
  • Page 29 Alaris30 Installation Guide Objet Confidential and Proprietary Information Select Internet Protocol (TCP/IP) (from the “items” list) and click  Properties. The Internet Protocol (TCP/IP) Properties window  opens. Figure 5–15 Internet Protocol (TCP/IP) Properties Window Select Use the following IP address. Set up the following values: • IP address: 10.10.20.1 • Subnet mask: 255.255.255.0 • Default gateway: 10.10.20.2 Figure 5–16 IP Address Data for Server Workstation...

  • Page 30: Disable Firewall

    Alaris30 Installation Guide Objet Confidential and Proprietary Information The “IP address” and “Default gateway” settings for the Server computer are the opposite of the Alaris30 computer settings. Click OK. Click Close (in the Local Area Connection Properties window). Close the Network Connections window. Open in Notepad the hosts file found in the C: \Windows\system32\drivers\etc folder. Add the line: 10.10.20.2<tab>Alaris30_name where the <tab> represents pressing the Tab key and Alaris30_name  is the name of the Alaris30 computer. Save and close the hosts file. 5.2.4 Disable Firewall If a firewall is running on the Server workstation, disable the firewall.
  • Page 31 Alaris30 Installation Guide Objet Confidential and Proprietary Information Double‐click Windows Firewall. The Windows Firewall window  opens. Figure 5–17 Windows Firewall Window Select Off. Click OK. Close the Control Panel window. Reboot the Server workstation.

  • Page 32: Test Communication

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5.2.5 Test Communication On the Server workstation, do the following: Select Run from the Start menu. Type cmd in the Open field and click OK. Type ipconfig and press Enter. The IP address information should  be displayed. Figure 5–18 Example Ipconfig Results Type ping 10.10.20.1 and press Enter. If you get a reply, the ping  command has worked. Figure 5–19 Example Ping Results...
  • Page 33 Alaris30 Installation Guide Objet Confidential and Proprietary Information Type ping 10.10.20.2 and press Enter. If you get a reply, there is  communication between the Server workstation and the Alaris30  printer. Type ping Alaris30_name (where Alaris30_name is the name of the  Alaris30 computer) and press Enter. If you get a reply, the name of  the Alaris30 computer has been recognized by the ping command. On the Alaris30 computer, do the following: Select Run from the Start menu. Type cmd in the Open field and click OK. Type ping Hostname (where Hostname is the name of the Server  workstation) and press Enter. If you get a reply, the name of the  Server workstation has been recognized by the ping command.

  • Page 34: Disable Automatic Updates For Windows

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5.3 Disable Automatic Updates for Windows On the Server workstation, do the following: Select Control Panel from the Start menu. The Control Panel  window opens. Double‐click Automatic Updates. The Automatic Updates window  opens. Figure 5–20 Automatic Updates Window Select Turn off Automatic Updates. Select OK.

  • Page 35: Disable Power Saver

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5.4 Disable Power Saver On the Server workstation, do the following: Right‐click on the Desktop and select Properties from the pop‐up  menu. The Display Properties window opens. Figure 5–21 Display Properties Window...
  • Page 36 Alaris30 Installation Guide Objet Confidential and Proprietary Information Select the Screen Saver tab. Figure 5–22 Screen Saver Tab...
  • Page 37 Alaris30 Installation Guide Objet Confidential and Proprietary Information Select Power (in the “Monitor power” section). The Power Options  Properties window opens. Figure 5–23 Power Options Properties Window Select Always On from the Power schemes drop‐down menu. The Always On power scheme sets the following field values to Never: • Turn off hard disks • System standby • System hibernates Select OK.

  • Page 38: Disable Antivirus Software

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 5.5 Disable Antivirus Software If antivirus software is running on the Server workstation, disable the  following: • Periodic virus checking • Auto‐updates Only check the Server workstation for viruses and update the antivirus software when models are not being printed. 5.6 Setup Sharing 5.6.1 Server Workstation Procedure Create a new folder named Objet on the C: drive of the Server ...
  • Page 39 Alaris30 Installation Guide Objet Confidential and Proprietary Information Right‐click on the Objet folder and select Properties from the pop‐ up menu. The Objet Properties window opens. Figure 5–24 Objet Properties Window...

  • Page 40: Alaris30 Computer Procedure

    Alaris30 Installation Guide Objet Confidential and Proprietary Information Select the Sharing tab. Figure 5–25 Objet Properties Window—Sharing Tab Select Share this folder. Click OK. 5.6.2 Alaris30 Computer Procedure Open the Start menu on the Alaris30 computer and select My  Computer. The My Computer window opens. Right‐click on the C: drive and select Properties from the pop‐up  menu. The Local Disk (C:) Properties window opens.
  • Page 41 Alaris30 Installation Guide Objet Confidential and Proprietary Information Figure 5–26 Local Disk Properties Window Select the Sharing tab. Figure 5–27 Local Disk Properties Window—Sharing Tab...

  • Page 42: Verify Sharing Setup

    Objet Confidential and Proprietary Information Select Share this folder. Click OK. 5.6.3 Verify Sharing Setup Open the Start menu and select My Network Places. The My  Network Places window opens. Select Entire Network from the Other Places section of the window. Double‐click the Microsoft Windows Network icon. Double‐click the Workgroup containing the Alaris30 printer. Make sure you can see the C: drive of the Desktop computer. 5.7 Install Objet Studio on Server Workstation The User name used to login into the Server workstation for the Objet  Studio installation must have full Administrator rights. Refer to the User Guide for instructions on installing Objet Studio. 5.8 Back Up Alaris30 Folder Perform the following procedure on the Server workstation. Create a Backup_For_Alaris30_[Date] folder on the C: drive (where  [Date] is the current date). Alaris30Alaris30Copy the Alaris30 folder to the folder created in  Step 1. This procedure creates a back-up of the printer software, which can be used if...

  • Page 43: Material Installation & Calibration Tests

    Alaris30 Installation Guide Objet Confidential and Proprietary Information 6 Material Installation & Calibration Tests 6.1 Install Model and Support Materials Insert the Model and Support material bottles and the waste container into  their container housings on the Alaris30 printer. The operator of the printer can be involved in this step. 6.2 Calibration Tests Important Do not calibrate the printer unless the tests show that the printer is out‐of‐ spec. Perform the calibration tests listed below, and verify that all the tests ...
  • Page 44 Alaris30 Installation Guide Objet Confidential and Proprietary Information From the File menu, select Machine Properties . . . Enter your password to continue. In the Machine Properties dialog box, display the Model Accuracy  tab. In the Required Measurement fields: • In the X (mm) field, type 290 • In the Y (mm) field, type 190...
  • Page 45 Alaris30 Installation Guide Objet Confidential and Proprietary Information On the Desktop of the printer computer, open the following file: Open Scaling.txt. From the Open Scaling file: • copy the X (mm) measurement and paste it into the X (mm) Actual Measurement field. • copy the Y (mm) measurement and paste it into the Y (mm) Actual Measurement field.

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