Philips HD4702/80 User Manual page 9

Environment
Do not throw away the appliance with the normal household waste at the end of its life, but
,
hand it in at an official collection point for recycling. By doing this, you help to preserve the
environment (Fig. 11).
guarantee & service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Customer Care Centre in your country (you find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in your country, go to your local
Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care
BV.
troubleshooting
If your rice cooker does not function properly or if the cooking quality is insufficient, consult the
table below. If you are unable to solve the problem, please contact the Philips Customer Care
Centre in your country.
Problem
The cook light does
not go on.
The keep-warm
light does not go on
when the cooking
process is finished.
The rice is not
cooked.
The food has not
been steamed well
enough.
Cause
There is a connection
problem.
The light is defective.
The light is defective.
You have not added
enough water.
You have not activated
the cooking mode.
The inner pot is not in
good contact with the
heating plate.
The heating element is
damaged.
There is too much
food in the steam tray.
Solution
Check if the rice cooker is connected to the
mains and if the plug is inserted firmly into the
wall socket.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Add water according to the scale on the inside of
the inner pot (see chapter 'Using the appliance').
Push the control lever down to start the cooking
process.
Make sure that there is no foreign residue on the
heating plate or on the magnetic switch.
Make sure that the heating plate and the
magnetic switch are clean and dry.
Take the appliance to your Philips dealer or a
service centre authorised by Philips.
Distribute the food evenly and do not steam too
much food at one time.
EnglisH
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