Philips HR1881/10 User Manual page 9

guarantee & service
Exceptional guarantee & service
You have bought a culinary tool for life and we want to ensure that
you remain satisfied. We would like you to register your purchase, so
that we can stay in contact with you and you can receive additional
services and benefits from us. Register within 3 months of purchase
to receive benefits including:
- 5 year product guarantee (and 15 year motor guarantee).
- Fresh ideas for recipes via e-mail
- Tips and tricks to use and maintain your Robust product
- All the latest news on Robust Collection
The only thing you need to do to register your new product is visit
www.philips.com/kitchen or call your local Freephone Philips consumer
care hotline (United Kingdom: 0800 331 60 15). If you have questions about
your culinary tool (usage, maintenance, accessories etc) you can either
consult our on line support at www.philips.com/kitchen or call your local
hotline.
We have put all the maximum effort in developing, testing and designing this
high quality product. However in the unfortunate case that your
product needs repair, please call your local Philips consumer care hotline.
They will help you with arranging any necessary repairs in a minimum time
with maximum convenience - they can arrange a courier to come to your
home to collect your product and bring it back when it is repaired.
This way you can continue to enjoy your delicious homemade cooking.
troubleshooting
This chapter summarises the most common problems you could encounter
with the appliance. If you are unable to solve the problem with the
information below, contact the Consumer Care Centre in your country.
Problem Solution
The appliance does The appliance is equipped with a safety system. If
not work. the parts have not been assembled properly, the
appliance does not work. Check whether the parts
have been assembled in the right way, but switch
off the appliance before you do so.
The motor unit This is not unusual. If the appliance continues to
gives off an give off this smell after a few times, check the
unpleasant smell quantities you are processing and the processing
the first few times time.
the appliance is
used.
The appliance Switch off the appliance and unplug it.Go to the
nearest Philips service centre or your dealer for
makes a lot of
noise, gives off an assistance.
unpleasant smell, is
too hot to touch,
gives off smoke etc.
The filter is blocked. Switch off the appliance, clean the feeding tube
and the filter and process a smaller quantity.
The filter touches Switch off the appliance and unplug it. Check if the
the feeding tube or filter is placed properly in the juice collector. The
vibrates strongly ribs in the bottom of the filter have to fit properly
during processing. onto the driving shaft. Check if the filter is
damaged. Cracks, crazes, a loose grating disc or any
other irregularity may cause malfunction.
If you detect any cracks or damage in the filter, do
not use the appliance anymore and contact the
nearest Philips Service Centre.
Juice splashes out of The spout is in upward position. Make sure the
the spout during spout is in downward position during juicing.
juicing.
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