Avigilon Blue VMA-BLU-8P8 User Manual
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Avigilon Blue VMA-BLU-8P8 User Manual

Avigilon Blue VMA-BLU-8P8 User Manual

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User Guide
Avigilon Blue™ Connect Device
VMA-BLU-4C
VMA-BLU-8P8
VMA-BLU-16C12

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Summary of Contents for Avigilon Blue VMA-BLU-8P8

  • Page 1 User Guide Avigilon Blue™ Connect Device VMA-BLU-4C VMA-BLU-8P8 VMA-BLU-16C12...

  • Page 2: Important Safety Information

    Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future use. The Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
  • Page 3 The battery isn't user replaceable or service replaceable. Changes or modifications made to this equipment not expressly approved by Avigilon Corporation or parties authorized by Avigilon Corporation could void the warranty and affect the user’s ability to operate this equipment.
  • Page 4 Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines. Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate. European Union: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste.
  • Page 5 (2) is responsible for your use of, or reliance on, the information. Avigilon Corporation shall not be responsible for any losses or damages (including consequential damages) caused by reliance on the information presented herein.

  • Page 6: Table Of Contents

    Avigilon Blue Connect Device System Requirements Camera Frame Rate Device Web Browser Before Installation Dealer Preparation Managing Activation Codes for Avigilon Blue Connect Devices Physical Preparation Hardware Installation Activating the Avigilon Blue Connect Device Accessing the Avigilon Cloud Service platform Service Accessing the Avigilon Blue Connect Administration Portal Obtaining and Using an Activation Code Alternate Activation Method (US Region Only)
  • Page 7 Using the Reset Button Restarting the System Upgrading the Firmware Restoring Factory Default Settings Appendix: Using the Avigilon Blue Connect Administration Portal to Configure the Avigilon Blue Connect Device Accessing the Avigilon Blue Connect Administration Portal Web Interface Launch Page Configuring the Device...

  • Page 8: About This Guide

    Avigilon [[[Undefined variable CompanyInfo.CloudPlatform]]] using the subscriber's local area network for the first time. This guide also provides information on how to reactivate a device that is deactivated after its deletion in the Avigilon Cloud Service platform service.

  • Page 9: Introduction

    Built-in to every device is a server and storage to record and retain recorded video content locally, the Avigilon video analytics engine to enable connected cameras to become smarter, and the ability to remotely access the local video content storage with the Avigilon Cloud Service platform service.

  • Page 10: Overview

    Front view and back view of the Avigilon Blue Connect VMA-BLU-16C device 1. Reset button Use this button to physically restart the Avigilon Blue Connect device or to perform a factory reset. For more information, see Using the Reset Button on page 25.

  • Page 11: Package Contents

    4. Camera network uplink port 1Gb Ethernet connection for IP cameras that are connected to an external switch and are externally powered, and analog cameras attached to Avigilon analog video encoders or to IP cameras attached to external PoE switches on your LAN.

  • Page 12: Led Indicators

    LED Indicators The following lists describe what the LEDs on the Avigilon Blue Connect device indicate. VMA-BLU-4C Avigilon Blue Connect Front Panel LEDs Icons LED Status Description Cloud Green Device is activated. connection Green - blinking Device is not activated. status Orange Device is rebooting.

  • Page 13: Vma-Blu-8P Avigilon Blue Connect Front Panel Leds

    VMA-BLU-8P Avigilon Blue Connect Front Panel LEDs Icons LED Status Description Green Device is powered. Orange Device is restarting. Orange - blinking Factory restore initiated. Green - blinking Hard disk drive activity. Hard disk drive has an error. Green Link is present.

  • Page 14: Vma-Blu-16C Avigilon Blue Connect Front Panel Leds

    The administrator can use the Avigilon Blue Connect Administration portal to manage the Avigilon Blue Connect device settings. The Avigilon Blue Connect Administration portal is a web interface that can be accessed from any Windows or Mac computer using any of the following web browsers:...
  • Page 15 Mozilla Firefox browser version 3.6 or later Google Chrome™ browser 8.0 or later Safari 5.0 or later Note: Your web browser must be configured to accept cookies or the web interface will not function correctly. Device Web Browser...

  • Page 16: Before Installation

    Avigilon Cloud Service platform service. An activation code is site specific and can only be used one time. It is generated in the Avigilon Cloud Service platform service and is valid for 24 hours. It can be generated by any Avigilon Cloud Service platform service user who is permitted to access the subscriber site and is assigned either the Manager or Administrator role.

  • Page 17: Physical Preparation

    For more information, check the appropriate Help and Support files for the operating system. In general, a best practice for dealers or installers is to activate the Avigilon Blue Connect device, with or without cameras, before taking the device to the customer site. This step ensures a smooth customer installation experience.

  • Page 18: Hardware Installation

    However, the status may change if the total power consumption exceeds the PoE limits. If the LED is blinking, go to the PoE tab in the Avigilon Blue Connect Administration portal after you have activated the device to resolve the power budgeting for each port.

  • Page 19: Activating The Avigilon Blue Connect Device

    Activate the Avigilon Blue Connect device from a web browser on a network workstation connected to the WAN uplink port and the internet. You must sign in to both the Avigilon Cloud Service platform service and the Avigilon Blue Connect Administration portal. The Blue Connect Administration portal is a web interface to the device.

  • Page 20: Obtaining And Using An Activation Code

    Obtaining and Using an Activation Code A valid activation code needs to be entered into the Avigilon Blue Connect Administration portal by the on- site person installing the device. The activation code can be generated up to 24 hours in advance of installing the device:...
  • Page 21 1. Paste the copied code in the Activation Code field. 2. Click Activate Avigilon Blue Connect. Now the Avigilon Blue Connect device and cameras can be configured for daily operation with the Avigilon Cloud Service platform service. Note: For more information about using the Avigilon Blue Connect Administration portal, see Appendix: Using the Avigilon Blue Connect Administration Portal to Configure the Avigilon Blue...

  • Page 22: Alternate Activation Method (Us Region Only)

    Activating with an Activation Code If you do not have an Avigilon Cloud Service platform account, do the following: 1. At the bottom of the Avigilon Cloud Service platform Sign In dialog box, at the Don't have an account? prompt, click Click here.

  • Page 23: Reactivating A Deactivated Avigilon Blue Connect Device

    3. When you are asked by your contact person, click GET ACTIVATION CODE. A 9-digit activation code is generated that will expire in 1 hour. 4. Provide the activation code to your contact person, who will add the device in the Avigilon Cloud Service platform service.

  • Page 24: Connecting To External Devices

    Connecting to External Devices Connections to external devices is only possible with the VMA-BLU-8P and VMA-BLU-16C devices. External devices are connected to the appliance through the I/O terminal. The pinout for the I/O terminal is shown in the following diagram: Figure 4: VMA-BLU-8P and VMA-BLU-16C I/O pins are numbered as shown in the images above.
  • Page 25 Function Description Alarm Inputs — Active-Low inputs. To activate, connect the Input to the Ground pin (GND). To deactivate, leave disconnected. OUT1 Relay Outputs — Form-A dry contact outputs. When active, terminals are OUT2 connected. When inactive, terminals are disconnected. OUT3 Maximum load is 30 V, 0.5 A.

  • Page 26: Port Configuration

    Avigilon Blue Connect devices can connect to the AvigilonAvigilonCloud Service platform . Avigilon Cloud Service platform service users can connect to the service. Avigilon Cloud Service platform service users can view live and recorded video streamed peer to peer from the Avigilon Blue Connect device to their browser or mobile device.
  • Page 27 Port Network Service or Used by Protocol Name Protocol public internet, and date and time settings to cameras (NTP) incoming on the corporate LAN from the public internet. 51000- Camera Real-Time Cameras (only needed on camera network) 55000 Network Transport Protocol (RTP) 49152...

  • Page 28: Estimating The Analytics Load

    Your subscription license specifies the maximum number of channels for your site. Each incoming video stream on the Avigilon Blue Connect device uses one channel. The size of the channel can vary by the resolution and frame rate of the camera. Therefore, the resolution and frame rate of the non-analytics cameras connected to your device determines the analytics load on the device.

  • Page 29: Vma-Blu-4C Device

    VMA-BLU-4C Device Stream Resolution Analytics Load per Camera (%) Maximum Cameras for this Resolution 352 × 240 px 720 × 480 px 12.5 1 MP (15 fps) 12.5 1 MP (30 fps) 12.5 2 MP (15 fps) 2 MP (30 fps) 3 MP (15 fps) 3 MP (30 fps) 5 MP (15 fps)

  • Page 30: Vma-Blu-8P Device

    VMA-BLU-8P Device Stream Resolution Analytics Load per Maximum Cameras for Required Additional Camera (% this Resolution Equipment 352 × 240 px 4 encoders 720 × 480 px 3 encoders or PoE switch 1 MP (15 fps) 1 or more PoE switches 1 MP (30 fps) NOTE: 6 cameras connected to the device and 8 connected...

  • Page 31: Vma-Blu-16C Device

    VMA-BLU-16C Device Stream Resolution Analytics Load per Camera (%) Maximum Cameras for this Resolution 352 × 240 px 720 × 480 px 1 MP (15 fps) 1 MP (30 fps) 2 MP (15 fps) 2 MP (30 fps) 3 MP (15 fps) 3 MP (30 fps) 5 MP (15 fps) 8 MP (15 fps)

  • Page 32: Using The Reset Button

    Note: When you use the reset button, the Avigilon Blue Connect device must be powered. Restarting the System If the Avigilon Blue Connect device encounters a system error, you can try to resolve the issue by restarting the system from the Avigilon Blue Connect device.

  • Page 33: Restoring Factory Default Settings

    Restoring Factory Default Settings If the Avigilon Blue Connect device no longer functions as expected or if you've forgotten your administrator password, you can reset the Avigilon Blue Connect device to its factory default settings. Note: Restoring to the factory default settings will delete all configuration settings and recorded video.

  • Page 34: Appendix: Using The Avigilon Blue Connect Administration Portal To Configure The Avigilon Blue Connect Device

    Only the administrator of the device can access the Avigilon Blue Connect Administration portal. From the web interface, the status of the device can be monitored and advanced configuration tasks can be completed.

  • Page 35: Configuring The Device

    Click Network from the Dashboard navigation bar to open the Network panel. The Corporate and Camera Panes The Avigilon Blue Connect device supports two network connections: one for a corporate network and one for a camera network. The corporate network is the network that typically provides users with access to the device.

  • Page 36: The Dns Pane

    Settings are not implemented until you click Apply. The DNS Pane In the DNS pane, you can set how the Avigilon Blue Connect device obtains a named address from a DNS server: Automatically select a DNS server and receive a named address—Activate the Automatic button.

  • Page 37: Budgeting Poe Power

    Budgeting PoE Power The PoE switch component in the VMA-BLU-8P Avigilon Blue Connect device can output a total of 128 W of power to the connected devices. Each PoE port is capable of outputting 15.4 W to standard PoE devices, and 30 W to PoE+ devices.

  • Page 38: Viewing Service And Device Logs

    Viewing Service and Device Logs Logs generated by the firmware on the device are typically used by Avigilon Technical Support to help resolve an issue. You can review the logs generated by the Avigilon Blue Connect device from the Dashboard navigation bar.

  • Page 39: About Avigilon

    To filter the list of logs, start typing in the Filter field. The list is filtered as you type. To clear the filter, backspace or delete the text. To display the updated logs, click the Sync button. About Avigilon From the About panel, you can find the information needed to access the Avigilon website and contact Avigilon Technical Support. About Avigilon...
  • Page 40 Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact-us/.

This manual is also suitable for:

Blue vma-blu-16c12Blue vma-blu-4c

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