Philips RI9355/01 Operating Instructions Manual page 20

Fault
The machine does not turn on.
The pump is very noisy.
The coffee is too cold.
Milk does not froth.
It is not possible to prepare a
cappuccino.
The coffee is dispensed too
fast, no foam builds up.
Coffee is not dispensed or
dispensed only in drips.
Coffee drips from the edges.
solutions do not solve the problem.
Possible cause
Machine not connected to the power
supply.
No water in the tank.
The "machine ready" light (15) was off
while switching the selection knob (17)
to the " " position.
preheating (section 5).
Cold cups.
Not suitable milk: powdered milk,
low-fat milk.
Dirty Pannarello.
No steam in the boiler.
Coffee ground is too coarse.
Coffee is old or not suitable.
Old or not suitable pod.
One component missing in the
No water.
Knob (4) is open.
Traces of limestone.
Not suitable pod.
into the brew unit.
dirty.
Pod wrongly inserted.
Connect the machine to the power supply.
Wait until the "machine ready" light (15)
turns on.
Preheat the cups with hot water.
Use whole milk.
Clean the Pannarello as described in
section 9.
Prime the circuit (section 4.5) and repeat
the operations described in section 8.
Add coffee (section 5).
Use a different blend (section 6).
Use a different blend (section 6).
Change the pod.
Make sure that all components are present
and that they have been installed properly.
Use a different blend (section 6).
Shake the ground coffee.
Reduce the quantity of coffee in the
Close the knob (4).
Descale the machine (section 10).
Change type of pod.
Insert the pod correctly. Make sure it does
Reduce the quantity of coffee using the
measuring scoop.