Teltonika Maxview MXL050 Roam Installation & User's Instructions

Teltonika Maxview MXL050 Roam Installation & User's Instructions

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MXL050
Installation & User Instructions - Version 2*
UK contact:
Helpline:
+44 (0)1553 811000
Email:
support@maxview.co.uk
Web:
www.maxview.co.uk
Maxview reserve the right to change specifications without prior notice
9111431 Iss 1
Maxview Roam Powered by
Roam
*Please visit our website to check
for latest versions of these instructions
We have partnered up with one of the largest
suppliers of Wi-Fi products worldwide.

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Summary of Contents for Teltonika Maxview MXL050 Roam

  • Page 1 Roam MXL050 Installation & User Instructions - Version 2* UK contact: Helpline: +44 (0)1553 811000 Email: support@maxview.co.uk *Please visit our website to check Web: www.maxview.co.uk for latest versions of these instructions Maxview reserve the right to change specifications without prior notice 9111431 Iss 1 We have partnered up with one of the largest Maxview Roam Powered by...
  • Page 2: Table Of Contents

    Changing Wi-Fi SSID (name) and password Important Antenna Installation Information Entering SIM PIN Fitting the Antenna Controlling Data Usage Router Installation The Teltonika App Router Firmware Update Router - Getting Connected and Basic Functions Additional Information Get to know your Router Getting Online...
  • Page 3: Product Contents

    Product Contents Omni-directional Roof Mount Router Mounting Bracket and Fixing Kit Antenna 1.5m Ethernet Cable 0.8m cables with SMA connectors Internal Wi-Fi Antenna 3G/4G and Wi-Fi Router SIM Card Pin Needle 12V Vehicle Power Supply Roof Clamp 230V Mains Power Supply Fixing Template No.
  • Page 4: Accessories

    Mounting Accessories - Sold separately Roam Bracket Fitting Kit Roam Ridge Fitting Kit The raiser bracket allows you the flexibility to mount To be used in addition to the standard through the roof your antenna anywhere on your roof and enter the installation.
  • Page 5: Installation Instructions

    Installation Instructions...
  • Page 6: Positioning Your Roam

    Positioning your Roam - Distance between Router and Antenna For best performance, we recommend mounting the router in close proximity to the roof mounted antenna. For best performance, only use the antennas standard 0.8m coaxial cables. This means, once you have a suitable location for the router inside the vehicle, you must also ensure there is a suitable space on the roof to position the antenna in close proximity to the router.
  • Page 7: Fitting The Antenna

    Fitting the Antenna These instructions are for the standard through-the-roof installation as supplied. Once you have a suitable position for the antenna, At the marked centre position, drill a 2.5mm pilot cut out the supplied template. Use to mark the 25mm hole through the roof.
  • Page 8 Front of vehicle Clean the surface where the antenna will be Pass the cables through the hole and remove the installed, ensuring it is free from debris and grease. self-adhesive backing from the 3M seal. Pass the cables through the roof and position the antenna with the embossed arrow facing the front of the vehicle and the outside edge of the antenna aligning with the marks added earlier.
  • Page 9: Router Installation

    Router Installation Position router bracket and mark hole positions. Use the Needle Pin to remove the SIM card holder. Depending on material, drill a pilot hole or use a brad- Place your SIM card of choice in the holder and slide awl.
  • Page 10 Router Getting Connected and Basic Functions...
  • Page 11: Get To Know Your Router

    Get to know your Router Mobile network type LEDs Left View Mobile signal strength indication LEDs Ethernet Power Socket Ports Power LED LAN LED WAN LED SIM Holder Right View Reset Button Roam Antenna Wi-Fi Antenna Roam Antenna Connector 2 Connector Connector 1 Credential Router Sticker (Located on the reverse of the router).
  • Page 12: Getting Online

    Getting Online Now your Roam is installed and you have inserted the SIM card, its time to get connected. To do this, you will need to be using a device which can connect to a Wi-Fi network such as a smart phone, Smart TV, tablet or laptop.
  • Page 13 Option B: QR Code If your device is able to read QR codes (Android 9 or newer and IOS 11 or newer), simply point your device camera at the QR code on the back on the router. When prompted, select ‘join’. Your device will automatically connect to the Roam router.
  • Page 14: Factory Reset

    Connecting to a device using an Ethernet Cable If your device does not support Wi-Fi or you would like to maximise the reliability of your connection, you can access the Roam internet connection by connecting the Ethernet Cable between the LAN ports on the router and your device.
  • Page 15: Settings

    Router Advanced Functions and Changing Router Settings For most users changing these settings is not necessary. We only recommend accessing and changing settings in the Web User Interface if necessary and we do not recommend changing settings which have not been outlined in this booklet.
  • Page 16: Connecting To The Web User Interface

    Advanced Functions and Changing Router Settings All of the settings and functionality of the Roam router are changed using the Web User Interface. This can be accessed using a browser when your device is connected to the Roam Wi-Fi network. The Roam router is very powerful and there are many settings in here which can be adjusted to suit your requirements.
  • Page 17 Unless necessary, we do not recommend changing any of the dashboard settings. You can return to the Web User Interface dashboard at any time by selecting the Teltonika logo in the top left hand corner of the Web User Interface.
  • Page 18: Logging Out Of The Web User Interface

    Logging out of the Web User Interface Once you have finished using the Web User Interface, you should log out. We recommend doing this every time you have finished using the Web User Interface. Select ‘Log Out’ in the top right hand corner and Once you have logged out you can now close the confirm you wish to log out.
  • Page 19: From 3G/4G To Wi-Fi

    Router Changing the Primary Internet Source from 3G/4G to Wi-Fi...
  • Page 20 Changing the Primary Internet Source from 3G/4G to Wi-Fi In some instances during your travels, you will be in a location where there will be usable Wi-Fi connection which can be used as a source, instead of 3G/4G. This means you can access the internet using the same Roam hotspot, however the source of the connection will be from another Wi-Fi hotspot.
  • Page 21 The WAN page should now appear, which lets you determine how the router will be connecting to the internet. Your options here are Mobile (3G/4G), Wi-Fi or Wired. To ensure the Wi-Fi connection is used when available, the Wi-Fi option should be selected as the ‘Main WAN’...
  • Page 22 At this point it is important that you wait, while the router updates these settings. This can take 2 to 3 minutes. Once the ‘please wait’ message at the top of the screen disappears, the settings have been applied. It is only necessary to complete steps 2-5 once. Next time you want to add a Wi-Fi network, skip to step 6.
  • Page 23 ‘Wireless Station Mode’ password. Select the Teltonika logo to return to the dashboard. You can ensure the router is connected using the Wi-Fi by checking the connection method listed in the WAN section of the dashboard. Where no Wi-Fi connections are available, the router will return to the mobile (3G/4G) SIM card connection.
  • Page 24 Router Other Functions...
  • Page 25: Managing And Removing Wi-Fi Connections

    Managing and Removing Wi-Fi Connections Navigate to ‘Network’ and then ‘Wireless’. From here, you can then view and manage all Wi-Fi connections listed under the Wireless Station Mode heading. This includes updating Wi-Fi passwords and removing connections which are no longer required. The Router will store the details of the most recently used Wi-Fi connections.
  • Page 26 You will then see a list of the Wireless Access Points (hotspots) the router is creating. As standard, this will be just one. Select ‘edit’ on the RUT240_XXXX access point. You will now be transferred to the ‘General Setup’ Input a new password in the ‘key’ box. tab.
  • Page 27 Once completed, select ‘save’. The page will show a ‘please wait’ message whilst the settings are saved. When the changes are complete, you will see You can now navigate to your devices Wi-Fi a web browser error page and your device will no settings and view available Wi-Fi networks.
  • Page 28: Entering Sim Pin

    Entering SIM PIN For security, some SIM cards have a 4-8 digit PIN activated. If your SIM is PIN protected, you will need to input the PIN number into the Web User Interface before it can be used. Please note, if you enter the incorrect PIN 3 times, your SIM card may be blocked. If this happens, you will need to contact your SIM card network provider.
  • Page 29: Controlling Data Usage

    Controlling Data Usage This function can be used to sync your SIM cards data allowance with the router. This configuration will not reset when the router is turned off so can be used to monitor usage and to understand when you are nearing your maximum allowance.
  • Page 30: The Teltonika App

    The Teltonika App Teltonika also offer a handy app to provide basic functionality of the router such as monitoring usage statistics, setting Wi-Fi connection name and password and inputting SIM pins. The Teltonika App is available on IOS and Android devices from the App Store and Google Play stores.
  • Page 31: Router Firmware Update

    A list of the latest firmware changes and the associated features can be found at https://wiki.teltonika.lt/view/RUT2xx_Firmware As long as the router has a reliable internet connection, the firmware update can be done from the Teltonika Web User Interface. The time it takes will depend on your connection speed, so we recommend using a fast connection to minimise the time required.
  • Page 32: Additional Information

    Additional Information General Safety Warnings Read these instructions carefully and become familiar with your Maxview product. Understand the application, limitations and any hazards involved with the installation and operation. Failure to follow all instructions may result in damage to your vehicle and/or serious injury. Maxview declines all responsibility in the event of incident or accident if they are due to a non observation of the installation instructions or the way the product is used.
  • Page 33: Maintenance

    Maintenance The Roam has been designed to be maintenance and trouble free. For optimum signal strength, keep the cover clean from dirt, bugs, and other debris. Periodic washing of the top cover with mild soap and water is recommended. 1. Do not remove the cover of the antenna it will void the limited guarantee. 2.
  • Page 34: Troubleshooting & Faq's

    8. Is there an easier way to change the settings for my router? Most router functionality can be controlled using the Teltonika App. See page 30. 9. Does the Roam work on 5G? The Roam is designed to receive 3G, 4G and Wi-Fi.
  • Page 35 Web User Interface and update the password. See page 25 for instructions on how to do this. 13. What are the lights on the side of the Roam router telling me? Basic use and diagnosis using the LED’s has been outlined below. Visit wiki.teltonika.lt/view/RUT240_LEDs for a full list of the LED configurations and what these mean.
  • Page 36: Specifications

    Specifications Antenna Type: Omni-directional MIMO (multiple in multiple out) Frequency: 698MHz to 2700MHz (3G/4G) Connector Type: Peak Gain: 698-960MHz: 2.5dBi / 1710-2700MHz: 5.0dBi Impedance: 50 Ohm Power: Passive Cable Lengths: 0.8m (cables extensions available separately) Housing: Aluminium Base. UV Stable ASA Cover Dimensions: ø: 196mm x H: 65mm Weight:...

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