Product Management; Using The Smart Diagnosis™ Function - LG LLF1131BBSL Owner's Manual

PRODUCT MANAGEMENT

Using the Smart Diagnosis™
Function
Use this function if you need an accurate diagnosis
by an LG Electronics service centre when the product
malfunctions or fails. Use this function only to contact
the service representative, not during normal operation.
1
Close the product door.
2
Press the Child Lock button on the control panel
for 3 second to activate the lock.
• If the lock is already set, press the Child Lock
button and hold it to release the lock and then
press the Child Lock button and hold it again to
reset.
• Please note that the Smart Diagnosis™ function
will not operate until 5 minutes have passed
since the locking was set.
3
Press and hold the Freezer Temperature button
for 3 seconds or longer.
• Only 3 °C will be lit on the control panel.
• The Smart Diagnosis™ function is automatically
terminated, and the operation is returned to its
original status 5 minutes after 3 °C is displayed
on the control panel when the door is closed.
20
4
Open the product door and place a phone on the
speaker hole in the upper right corner.
• Position the phone so that its microphone is
aligned with the speaker hole.
• The Smart Diagnosis™ sound is generated after
around 3 seconds.
• Do not take the phone off the speak hole while
the data is transmitted.
• Hold the phone on the upper right speaker hole
and wait while the data is transmitted for Smart
Diagnosis™.
• The data transfer sound may be harsh to the
ear while the Smart Diagnosis™ data is being
transmitted, but do not take the phone off the
speaker hole for accurate diagnosis until the data
transfer sound has stopped.
5
After the data transfer is complete, the service
agent will explain the result of the Smart
Diagnosis™.
• When the data transfer is complete, the transfer
completion message is displayed and the
control panel is automatically turned off and
then on again after a few seconds. After the
counsellor explains the diagnosis result, take the
recommended measures.
NOTE
• The Smart Diagnosis™ function depends on the
local call quality.
• The communication performance will improve and
you can receive better service if you use the home
phone.
• If the Smart Diagnosis™ data transfer is poor due
to poor call quality, you may not receive the best
Smart Diagnosis™ service.