Troubleshooting - Philips KEY010/00 User Manual

Troubleshooting

If a fault occurs, first check the points listed. For further help and other troubleshooting
tips, please also check out FAQ for your camera at www.philips.com/support. If you are
unable to find a solution from these hints, consult your dealer or service center.
WARNING:
Under no circumstances should you try to repair the set yourself, as this will invalidate the
warranty.
Problem
Cannot take picture
USB doesn't work
8
Cause
Battery drained
Insufficient camera
memory capacity
Poor light condition
Loose connection
Wrong OS version
USB driver not installed
Camera connected
to Mac keyboard
Solution
Charge the battery (see step 1, page 2)
Copy pictures from your camera to your
computer and delete the original to free up
memory space for more new pictures.
(see page 7)
Check light conditions
Check connection
Your operation system must be later than
Windows 98 or Mac OS 9
Windows 98 user only: install the USB
driver provided in by-packed CD
Connect your camera to another USB
port