Service Strategy - Agilent Technologies 1159A User Manual

1159A 1GHz Active Differential Probe

Service Strategy

Service Strategy
For repair and calibration, return the 1154A probe to an Agilent Service Center.
If the probe is under warranty, normal warranty service apply. If the probe is not
under warranty, repair costs will be applied.
To Return the Probe to Agilent for Service
Call (877) 447-7278 for further details and the location of your nearest Agilent
Service Office.
Write the following information on a tag and attach it to the probe.
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• Name and address of owner.
• Probe model number.
• Probe serial number.
• Description of the service required or failure indications.
Return the following accessories with the probe:
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• Attenuators
• AC coupling adapter
Retain all other accessories.
Return the probe in its case or pack the probe in foam or other shock
3
absorbing material and place it in a strong shipping container.
You can use the original shipping materials or order materials from an Agilent
Sales Office. If neither are available, place 3 to 4 inches of shock-absorbing
material around the instrument and place it in a box that does not allow
movement during shipping.
Seal the shipping container securely.
4
Mark the shipping container as FRAGILE.
5
In all correspondence, refer to the instrument by model number and full serial
number.
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