Troubleshooting - LG -C375 User Manual

Troubleshooting

This section lists some problems that you might encounter while using
your phone. Some problems require that you call your service provider, but
most of problems you encounter are easy to correct yourself.
Symptom
No connection
to the network
Codes do not
match
Function cannot
be set
Calls not
available
Calls not
available
Phone cannot
be switched on
30
Possible causes
Signal is weak or you're outside of
the carrier network.
When you want to change a security
code you have to confirm the new
code by entering it again.
The two codes that you have
entered do not match.
Not supported by
Service Provider or registration
required.
Dialing error or service limitations.
Dialing error New SIM card inserted
Prepaid Charge limit reached
On/Off key pressed too briefly.
Battery is not charged.
Battery contacts are dirty.
Possible Corrective measures
Move to a window or open
space.
Check service provider coverage
map.
Contact your Service Provider.
Contact your Service Provider.
Check the number dialed and
check the reception. Contact
your service provider.
New network not authorized.
Check for new restrictions.
Contact Service Provider or
reset limit with PIN 2.
Press On/Off key for at least
two seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.