Bosch DIVAR IP all?in?one 5000 Series Installation Manual page 31

DIVAR IP all-in-one 5000
Notice!
Do not turn off the unit during the process. This will damage
the Recovery media.
3.
4.
5.
6.3 Service and repair
The storage system is backed by a 3-year warranty. Issues will
be handled according to Bosch Service and Support guidelines.
The storage equipment is shipped with an original manufacturer
Service and Support agreement.
The Bosch Technical Support is the Single Point of Contact in
case of failure but the Service and Support obligations are
fulfilled by the manufacturer or a partner.
In order to enable the manufacturer's Service and Support
organization to fulfill the defined Service Levels, the system
must be re-registered. Otherwise, the defined service level
cannot be provided but only best effort.
A description what information is required and where to send is
included in each shipment as paper work. The description is
also electronically available in the Bosch online product catalog.
Bosch Security Systems B.V.
Note:
While the System Recovery option doesn't delete video
footage stored on the data HDDs, it still replaces the
complete OS partition (including VMS settings) with a
default configuration. In order to access existing video
footage after recovery, the VMS configuration needs to be
exported before System Recovery and re-imported
afterwards.
The unit starts from the Recovery media. If the setup is
successful, press Yes to restart the system.
Windows performs the initial setup of the operating system.
The unit restarts after Windows has completed the setup.
After the restart of the unit, the factory settings are
installed.
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