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Jabra Pro 92 Series Faq
Jabra Pro 92 Series Faq

Jabra Pro 92 Series Faq

How do i connect with cisco 7942g, 7945g, 7962g, 7965g, 7975g
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FAQ - All questions
Setup for Desk Phones
How do I connect my Jabra Pro 92x with Cisco 7942G, 7945G, 7962G, 7965G, 7975G?
Prerequisites:
Jabra Pro 92x + Jabra Link 14201-16
In combination with one of the following phones:
Cisco 7942G
Cisco 7945G
Cisco 7962G
Cisco 7965G
Cisco 7975G
Important:
If you are connecting the Jabra Pro 925 wireless headset to a Cisco desk phone infrastructure that
uses LAN switches, while also using the included Jabra USB cable between the base and a
computer, then we recommend that you use the latest version of the Jabra Link 14201-43
(marked B) instead of the Jabra Link 14201-16 EHS cable. This will ensure the stable use of the
Cisco desk phone.
System:
Cisco Unified Call Manager (CUCM)
Cisco Call Manager Express (CME) from version 4.1, and phone firmware 8.3.3. When
downloading from Cisco, the required IOC version will be marked.
To use remote call control, the following prerequisites must be met :
Voip-phones SCCP (Cisco protocols) require: phone firmware 8.3(3), and the Cisco
Unified Communications Manager (CUCM) from release 3.3, 4.0, 4.1, 4.2, 4.3, 5.0, 6.0,
7.0, and 8.0.
SIP phones require: phone firmware 8.3(3), and the Cisco Unified Communications
Manager (CUCM) from release 5.0, 5.1, 6.0, 7.0, and 8.0.
Remote call control is also possible in combination with the expansion modules 7915 and 7916.

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Summary of Contents for Jabra Pro 92 Series

  • Page 1 LAN switches, while also using the included Jabra USB cable between the base and a computer, then we recommend that you use the latest version of the Jabra Link 14201-43 (marked B) instead of the Jabra Link 14201-16 EHS cable. This will ensure the stable use of the Cisco desk phone.
  • Page 2 Cisco phone, and the other end in the socket marked with the phone icon on the Jabra Pro 92x. 2. Connect the EHS adapter to the AUX socket of the Cisco phone and to the AUX interface of the base.
  • Page 3 Put on the headset and make a test call. Now you can select the microphone volume using the +/- button. Communication Manager setup: Under Phones>Wireless Headset Hookswitch Control, enable answer/end for each terminal phone.
  • Page 4 Was this useful? How do I connect my Jabra Wireless headset with the Jabra GN1000 Remote Handset Lifter (RHL) to my standard desk phone so I have remote call control using my headset? Connection: 1. Connect the AC adapter (supplied with the headset) to the headset base, and connect the other end to an electrical outlet.
  • Page 5 Was this useful? How do I connect my Jabra wireless headset with the Jabra Link 14201-10 to my Aastra desk phone so I have remote call control using my headset? Prerequisites ...
  • Page 6 Ensure the Audio Mode is set to “Headset/Speaker”, and the DHSG mode is enabled on your desk phone. Refer to your phone or IT support for assistance. 8. Follow the setup instructions for your Jabra wireless headset. If the headset base requires manual configuration, set the Electronic Hook Switch setting to “DHSG”...
  • Page 7 Was this useful? How do I connect my Jabra wireless headset with the Jabra Link 14201-10 to my desk phone so I have remote call control using my headset? Connection: 1.
  • Page 8 3. Connect the Jabra Link 14201-17 EHS cable with the red band to the AUX interface on the headset base, and connect the other end to the AUX interface on the Polycom phone.
  • Page 9 2. Connect the Jabra Link 14201-33 EHS cable with the red band to the AUX interface on the headset base, and connect the end with the blue band to the headset base socket that is marked with a phone icon.
  • Page 10 Important: If you are connecting the Jabra Engage, Jabra Pro 9400, Jabra Pro 925, Jabra Motion Office, or Jabra Go 6470 wireless headset to a Cisco desk phone infrastructure that uses LAN switches, while also using the included Jabra USB cable between the base and a computer, then we recommend that you use the latest version of the Jabra Link 14201-43 (marked B) instead of the Jabra Link 14201-43 EHS cable (marked A) to ensure the stable use of the Cisco desk phone.
  • Page 11  Jabra Link 14201-17  Jabra 8800-00-75 (for Polycom IP 320, IP 321, IP 330, or IP 331) Used in combination with one of the following Polycom desk phones:  SoundPoint IP phones running: SIP software v 3.0 or later, and BootROM 4.1.0 or later ...
  • Page 12 3. Connect the RJ-9 connector of the headset to the base marked with a phone icon, and connect the other end to the back of the phone marked with a headset icon (use Jabra 8800-00-75 cable for SoundPoint IP phone models 320, 321, 330, or 331).
  • Page 13 2. Ask someone to call the phone and wait at least 10 seconds before answering. The appropriate EHS mode will be set automatically.
  • Page 14 3. Place a test call and adjust the volume level of the microphone accordingly. Note: All Polycom desk phones that support EHS functionality using the Jabra Link 14201-17 require a change in the setup of the phone. Ensure you make the change when the phone is not being used for an active call.
  • Page 15 Note: The EHS setup is done on the phone itself, and nothing is done on the Cisco CallManager (CUCM). Was this useful? How to connect my JABRA PRO 92X with Alcatel IP Touch 4028 EE, 4038 EE, 4068 EE...
  • Page 16 EE = Extended Edition Connection: 1. Take the supplied connection cable RJ10 to RJ10 of the Jabra PRO 92x and insert into the socket of your Jabra PRO 92x base marked "phone" and the other end into the socket of the EHS adapter marked with the “phone” symbol.
  • Page 17 Automatic configuration: To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up. If the automatic configuration did not work, please manually select the DHSG mode. See User Manual.
  • Page 18 Microphone volume setting: Put on the headset and call a colleague, for example. Now you can select the desired microphone volume using the +/- button. Phone setup with system software 9.xx and higher: No settings are required on the phone for the use of a headset. Following the correct adaptation of the audio jack, a headset symbol should appear in the “Phone display”.
  • Page 19 Connection: 1. Take the supplied connection cable and insert it into the socket marked “phone” on your Jabra PRO 920 base and the other end into the socket of the EHS adapter marked with a “phone” symbol. 2. Now connect the end of the cable marked red with the socket of the EHS adapter marked with "AUX"...
  • Page 20 Please note that full functionality is only available when all the color-marked parts of the cables are inserted into the EHS adapter, see photo. Now you can setup the headset for your phone with the automatic or manual configuration. Automatic configuration: To start the automatic configuration, please let someone call you on this phone;...
  • Page 21 Was this useful? How to connect my Jabra PRO 92x with Aastra 6753i, 6755i, 6757i Prerequisite: Jabra PRO 92x + Jabra LINK 14201-10 + Aastra DHSG Cable Kit (only available from Aastra) In combination with one of the following phones: ...
  • Page 22 Aastra DHSG cable: Insert the split end of the Aastra DHSG cable into your headset as follows. 1. Insert the RJ10 plug (marked green) into the “headset” socket and the RJ45 plug (marked yellow) into the socket for the expansion module/ expansion modules. 2.
  • Page 23 2. Connect the split end of the DHSG cable with the Jabra PRO 92x base as follows. Plug the RJ10 plug into the socket marked with a complete “phone” symbol and the RJ45 plug into the base socket of the Jabra PRO 92x marked with "AUX".
  • Page 24 Remote call control in combination with an expansion keypad is not supported. Was this useful? How to connect my Jabra PRO 92x with Aastra Office 70 and 80 or Aastra 5370 and 5380 Prerequisite: Jabra PRO 92x + Jabra LINK 14201-10 In combination with one of the following phones: ...
  • Page 25 Automatic configuration: To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up. If the automatic configuration does not work, please manually select the DHSG mode. (See manual)
  • Page 26 Menu> Settings> Phone Settings> Headset> Headset ON from Release 7.9: Menu> Settings> Audio> Headset> Headset ON Was this useful? How to connect my Jabra PRO 92x with Aastra Open Phone 6771, 6773, 6775,71,73, 75, Aastra 6739i, Aastra 7434 and 7444 Prerequisite:...
  • Page 27 Jabra PRO 92x + Jabra LINK 14201-10 In combination with one of the following phones:  Open Phone 6771 / 6773 / 6775 including IP (previous name: Open Phone 71/73/75 including IP)  Aastra 6739i  Aastra 7434 / 7444 IP Connection: 1.
  • Page 28 2-sided end: Insert the RJ45 plug (red band) into the red socket marked with "AUX" and the RJ10 plug (blue band) into the blue base socket of the Jabra PRO 92x marked with a “phone” symbol. 2-fold Y-coupling end: Insert the 3.5 mm audio jack into the headset interface and the RJ12 plug into the bell socket of the phone.
  • Page 29 Automatic configuration: To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up. If the automatic configuration did not work, please select the MSH mode manually. (See manual).
  • Page 30 > thereafter you must end the call with the button marked "Handset". Was this useful? How to connect my Jabra PRO 92x with Alcatel Touch 4029, 4039 Prerequisite: Jabra PRO 92x + Jabra LINK 14201-09...
  • Page 31 2-sided end: Insert the RJ45 plug (red band) into the red socket marked with "AUX" and the RJ10 plug (blue band) into the blue socket marked with the “phone” symbol of the Jabra PRO 92x base. 2-fold Y-coupling end: Insert the 3.5 mm audio jack into the headset interface and the RJ12 plug into the bell socket of the phone.
  • Page 32 Set the phone setup switch to position "A". Microphone volume setting: Put on the headset and call a colleague, for example. Now you can select the desired microphone volume using the +/- button. Phone setup with system software 9.xx and higher No settings are required on the phone to use a headset.
  • Page 33 > thereafter you must end the call with the button marked "Handset" Was this useful? How to connect my Jabra PRO 92x with Avaya 2420, 4610, 4620, 4621, 4622, 4625, 4630, 5420, 5610, 5620, 5621, 5625 Prerequisite:...
  • Page 34 2. Connect the EHS adapter to the "EU24/ADJ" socket of your Avaya phone and the "AUX" interface to your PRO 92x base. 3. Now insert the 4-pin connection cable into the base socket of the PRO 92x marked with the “phone” symbol and the other end into the “headset” interface of your phone. 4.
  • Page 35 Put on the headset and call a colleague, for example. Now you can select the desired microphone volume using the +/- button. Was this useful? How to connect my Jabra PRO 92x with Avaya IP 2410, IP 5410, IP 6416D, IP 6416M, 6424D, 6424M Prerequisite:...
  • Page 36 Now you can setup the headset for your phone with the automatic or manual configuration. Automatic configuration: To start the automatic configuration, please let someone call you on this phone; wait at least 10 seconds before you pick up the phone. Now the appropriate EHS mode should be set up. If the automatic configuration did not work, please manually select the DHSG mode.
  • Page 37 Was this useful? How to connect my Jabra PRO 92x with Cisco 8961, 9951, 9971 Prerequisite: Jabra PRO 92x + Jabra Link 14201-30 In combination with one of the following phones:  Cisco 8961 / 9951 / 9971 Important: The following prerequisites must be met in order to use remote call control: ...
  • Page 38 Set the phone setup switch to position "A". Microphone volume setup: Put on the headset and call a colleague, for example. Now you can select the desired microphone volume using the +/- button. Communication Manager:...
  • Page 39 Under the tab "Enable/Disable USB Classes" you must select the option "Audio Class" for the Jabra GN93x0 series. In combination with the Jabra PRO 94x0 and Jabra GO 6470 series, you must select "Human Interface Phone". Was this useful?
  • Page 40 How to connect my Jabra PRO 92x with Nortel IP 1120E, 1140E, 1150E, 1165E Prerequisite: Jabra PRO 92x + Jabra LINK 14201-32 In combination with one of the following phones:  Nortel IP 1120E  Nortel IP 1140E  Nortel IP 1150E ...
  • Page 41 Set the phone setup switch to position "A". Microphone volume setup: Put on the headset and call a colleague. Now you can select the desired microphone volume using the +/- button. Phone setup: Press the "Service button" twice > Preset >Headsets > USB In addition, you must activate the menu option "Enable HID Commands", see below.
  • Page 42 Was this useful? How to connect my Jabra PRO 92x with Siemens OpenStage 30, 40, 60, 80 Prerequisite: Jabra PRO 92x + Jabra LINK 14201-10 In combination with one of the following phones:  Siemens OpenStage 30/40/60/80 Full function from software version 1.40 (multiple dial tone signal transfer) Connection: 1.
  • Page 43 Base setup: Set the phone setup switch to position "A". Microphone level setup: Put on the headset and call a colleague, for example. Now you can select the desired microphone volume using the +/- button. Phone setup: Important: For the equipment software 3.18, the headset operation must be set up additionally at the phone.
  • Page 44 “headset” symbol. 2. Connect the split end of the DHSG cable with the Jabra PRO 92x base as follows. Plug the RJ10 plug into the socket marked with the “phone” symbol and the RJ45 plug into the...
  • Page 45 Manual configuration: Now the appropriate EHS mode must be set up, to do so please select the Siemens OptiPoint mode as described. See User Manual for instructions. Base setup: Set the phone setup switch to position "A". Microphone volume setup: Put on the headset and call a colleague, for example.
  • Page 46 1. Install Jabra Direct. 2. If you have a Jabra wireless headset with a base, connect the base to your computer. If you have a corded Jabra headset, connect to an available USB port on your computer.
  • Page 47 8. Click Audio. 9. Set the Jabra headset as the default audio device for the speaker, microphone, and ringer/alerts. Click Apply and then OK.

This manual is also suitable for:

Pro 925