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Troubleshooting - Kogan Android TV 9 Series User Manual

32" smart led tv
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TROUBLESHOOTING

Please make these simple checks before calling service. These tips may save you time and money since charges for
receiver installation and adjustments of customer controls are not covered under your warranty.
Symptoms
"Ghost
or double image
"
No power
No picture
Good picture but no sound
Good sound but poor color
Poor picture
Snowy picture and noise
Horizontal dotted line
Television not responding to
remote control
Pixels (dots) that are always
dark or always lit
Items t
• This may be caused by obstruction to the antenna due to high rise
buildings or hills. Using a highly directional antenna may improve the
picture.
• Check if the TV's AC power cord is plugged into the outlet.
• Unplug the TV, wait for 60 seconds. Then reinsert plug into the outlet
and turn on the TV again.
• Check antenna connections at the rear of the TV to see if it is properly
connected to the TV.
• Possible broadcast station trouble. T叩another channel.
• Adjust the contrast and brightness settings.
• Check the Closed Captions control. Some TEXT modes could block the
screen.
• Increase the volume level by pressing the
control or
n the TV side control panel.
• Press the MUTE button on the remote control to ensure mute is o仔.
• Adjust the contrast, color and brightness settings.
• Poor p
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cameo
f
same t
. S
• Check the antenna connection.
• Th�
:
be caused
�y0����ical interference (e.g. hair dryer, nearby
ne
n
i
h
ts, etc.) Tu
r
• Check whether the batteries are working. Replace if necessary.
• Clean the remote control sensor lens on the TV.
• You can still use the buttons on the side of your TV.
• Your TV is precision-manufactured using an e�
technology. However, sometim��ixels m{h
These types of occurrences are
not constitute a defective product.
20
Check and Actions to Follow
L+ button on the remote
v
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when an activated $ -VHS camera or
r TV and other peripherals at the
e peripherals.
equipment.
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rent to is type of product a
x
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This manual is also suitable for:

Android tv rh9000