Before You Call - Kenmore 111.17662 Use & Care Manual

Before You Call

TROUBLESHOOTING
GUIDE
CONCERN
Freezer does not
run.
Freezer runs too
much or too long.
Interior Freezer
temperature is too
cold.
Interior Freezer
temperature is too
warm.
Freezer external
surface
temperature is
warm.
Before calling for service, review this list. It may save you time and
expense. This list includes common occurrences that are not the result of
defective workmanship or materials in this appliance.
POTENTIAL CAUSE
Freezer is plugged
1.
into a circuit that has
a ground fault
interrupt.
Temperature control
2.
is in the OFF position.
Freezer may not be
3.
plugged in or plug
may be loose.
House fuse blown or
4.
tripped circuit
breaker.
Power outage.
5.
Room or outside
1.
weather is hot.
Freezer has recently
2.
been disconnected
for a period of time.
Large amounts of
3.
warm or hot food
have been stored
recently.
Lid is opened too fre-
4.
quently or too long.
Lid may be slightly
5.
open.
Temperature Control
6.
is set too low.
Freezer gasket is
7.
dirty, worn, cracked,
or poorly fitted.
Temperature Control is
set too cold.
Temperature Control
1.
is set too warm.
Lid is kept open too
2.
long or is opened too
frequently.
Lid may not be
3.
seating properly.
Large amounts of
4.
warm or hot food
may have been
stored recently.
Freezer has recently
5.
been disconnected
for a period of time.
The external freezer
walls can be as much
as 30°F warmer than
room temperature.
COMMON SOLUTION
Use another circuit. If you are unsure about
1.
the outlet, have it checked by a certified
electrician.
See Setting the Temperature Control Section.
2.
Ensure plug is tightly pushed into outlet.
3.
Check house fuse or circuit breaker.
4.
Check house lights. Call local Electric
5.
Company.
It is normal for the freezer to work harder
1.
under these conditions.
It takes 4 hours for the freezer to cool down
2.
completely.
Warm food will cause freezer to run more
3.
until the desired temperature is reached.
Warm air entering the freezer causes it to
4.
run more. Open lid less often.
See Lid Will Not Close in this Before You
5.
Call Section.
Turn control knob to a warmer setting. Allow
6.
several hours for the temperature to
stabilize.
Clean or change gasket. Leaks in the lid seal
7.
will cause freezer to run longer in order to
maintain desired temperature.
Turn the control to a warmer setting. Allow
several hours for the temperature to stabilize.
Turn control to a colder setting. Allow
1.
several hours for the temperature to
stabilize.
Warm air enters the freezer every time the
2.
lid is opened. Open the lid less often.
See Lid Will Not Close in this Before You
3.
Call section.
Wait until the freezer has had a chance to
4.
reach its selected temperature.
Freezer requires 4 hours to cool down
5.
completely.
This is normal while the compressor works to
transfer heat from inside the freezer cabinet.
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