AEG HK874400FB User Manual page 21

replaced Appliances or parts
become the property of Electrolux.
5. Travel and transportation costs:
Subject to clause 7, Electrolux will
bear the reasonable cost of
transportation, travel and delivery of
the Appliance to and from Electrolux
or its ASC. Travel and transportation
will be arranged by Electrolux as part
of any valid warranty claim.
6. Proof of purchase is required before
you can make a claim under this
warranty.
7. Exclusions: You may not make a
claim under this warranty unless the
defect claimed is due to faulty or
defective parts or workmanship. This
warranty does not cover:
a) light globes, batteries, filters or
similar perishable parts;
b) parts and Appliances not
supplied by Electrolux;
c) cosmetic damage which does
not affect the operation of the
Appliance;
d) damage to the Appliance caused
by:
– negligence or accident;
– misuse or abuse, including
failure to properly maintain or
service;
– improper, negligent or faulty
servicing or repair works done
by anyone other than an
Electrolux authorised repairer
or ASC;
– normal wear and tear;
– power surges, electrical storm
damage or incorrect power
supply;
– incomplete or improper
installation;
– incorrect, improper or
inappropriate operation;
– insect or vermin infestation;
– failure to comply with any
additional instructions
supplied with the Appliance;
In addition, Electrolux is not
liable under this warranty if:
– the Appliance has been, or
Electrolux reasonably believes
that the Appliance has been,
used for purposes other than
those for which the Appliance
was intended, including
where the Appliance has
been used for any non-
domestic purpose;
– the Appliance is modified
without authority from
Electrolux in writing;
– the Appliance's serial number
or warranty seal has been
removed or defaced.
8. How to claim under this warranty:
To enquire about claiming under this
warranty, please follow these steps:
a. carefully check the operating
instructions, user manual and the
terms of this warranty;
b. have the model and serial
number of the Appliance
available;
c. have the proof of purchase (e.g.
an invoice) available;
d. telephone the numbers shown
below.
9. Australia: For Appliances and
services provided by Electrolux in
Australia: Electrolux goods come
with guarantees that cannot be
excluded under the Australian
Consumer Law. You are entitled to a
replacement or refund for a major
failure and for compensation for any
other reasonably foreseeable loss or
damage. You are also entitled to
have the Appliance repaired or
replaced if the Appliance fails to be
of acceptable quality and the failure
does not amount to a major failure.
'Acceptable quality' and 'major
failure' have the same meaning as
referred to in the ACL.
10. New Zealand: For Appliances and
services provided by Electrolux in
New Zealand, the Appliances come
with a guarantee by Electrolux
pursuant to the provisions of the
Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading
Act. Where the Appliance was
purchased in New Zealand for
commercial purposes the Consumer
Guarantee Act does not apply.
11. Confidentiality: You accept that if
you make a warranty claim, Electrolux
and its agents including ASC may
exchange information in relation to
you to enable Electrolux to meet its
obligations under this warranty.
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