Wireless Tabletop Controller (WTTC)
The Wireless Tabletop Controller (WTTC) contains a long-life lithium battery. Current
International Air Transportation Association (IATA) regulations require that these batteries and
products containing them can only be shipped by certified shippers. Therefore, you may not
legally ship the unit back by standard shipping options.
If you need to send your WTTC-1 to Colorado Time Systems, first contact CTS customer
service at
customerservice@coloradotime.com
materials authorization (RMA) number.
To return unit for repair, you have two options:
OPTION 1
Find a certified shipper for lithium batteries in your area and take your WTTC-1 there to
be shipped. They must be certified for "Section I lithium ion batteries contained in equipment."
You can find out if shippers are certified by contacting the individual offices. Be sure to include
the RMA number inside the package as well as on the outside.
OPTION 2
Remove the battery and keep it to reinstall in your repaired unit. This option qualifies for
advanced replacement: CTS will send your replacement unit at the same time you are shipping
your unit without the battery back to us. Please request this option when you obtain the RMA
number.
To remove the battery, follow the instructions below.
LIST OF TOOLS
Nut driver ½"
#2 Philips screwdriver
www.coloradotime.com E-mail: customerservice@coloradotime.com
Shipping Instructions
Colorado Time Systems
th
1551 E. 11
Street, Loveland, CO 80537
Phone: 970-667-1000 Fax: 970-667-1032 Toll free: 800-287-0653
F1008 Rev. 201502
or 1-800-287-0653, option 3, for a return
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