Certificates....................................................................................................................................................................................................................................................209
Certificate servers.........................................................................................................................................................................................................................................215
Key stores........................................................................................................................................................................................................................................................217
Smart cards....................................................................................................................................................................................................................................................219
Software tokens............................................................................................................................................................................................................................................ 222
About PGP keys.............................................................................................................................................................................................................................................222
About security self-tests..............................................................................................................................................................................................................................223
Verify security software ..............................................................................................................................................................................................................................223
Security troubleshooting............................................................................................................................................................................................................................. 223
Third-party application control......................................................................................................................................................................................................225
About permissions for third-party applications.......................................................................................................................................................................................225
Set permissions for a third-party application..........................................................................................................................................................................................225
Data permissions for third-party applications.........................................................................................................................................................................................227
BrickBreaker.......................................................................................................................................................................................................................................229
About BrickBreaker......................................................................................................................................................................................................................................229
BrickBreaker capsules.................................................................................................................................................................................................................................229
BrickBreaker scoring....................................................................................................................................................................................................................................230
Play BrickBreaker.........................................................................................................................................................................................................................................230
Adjust the volume for BrickBreaker...........................................................................................................................................................................................................230
Set the paddle speed...................................................................................................................................................................................................................................230
Service books..................................................................................................................................................................................................................................... 233
About service books......................................................................................................................................................................................................................................233
Accept a service book ..................................................................................................................................................................................................................................233
Delete a service book...................................................................................................................................................................................................................................233
Troubleshooting.................................................................................................................................................................................................................................235
BlackBerry basics troubleshooting...............................................................................................................................................................................................................10
Phone troubleshooting...................................................................................................................................................................................................................................33
Message troubleshooting..............................................................................................................................................................................................................................68
Typing troubleshooting...................................................................................................................................................................................................................................81
Attachment troubleshooting.........................................................................................................................................................................................................................93
Synchronization troubleshooting.................................................................................................................................................................................................................98