Troubleshooting; Error Messages; What To Do When - Brother PT-2040W User Manual

Troubleshooting

Error messages

Message
• There is no text above the cursor when you
Invalid!
selected [Numbering].
• An invalid character was selected for
[Numbering].
• An invalid value was selected for [Tab
Length] or [Label Length].
• An invalid value was entered as the label
length while using templates.
• You tried to print a text file when there was no
No Text!
data stored in the memory.
• You pressed
entered.
• You selected [Print Option] when no text
was entered.
• You pressed
entered.
Line Limit!
• You tried to enter a 3rd line by pressing
• You tried to print or preview two lines of text
while 0.13" (3.5 mm) or 0.23" (6 mm) tape
was installed. Install a larger tape size.
No Cassette! Install a Tape Cassette.
Cutter Error! The Tape Cutter Lever was pressed in the
middle of the printing process.
The text exceeds the maximum number of
Text Full!
characters (80 characters).
• The text length exceeds the selected label
Text Too
length or the selected Auto Format setting
Long!
length.
• Select a longer label size or [Auto] for a
longer label length. Refer to the Changing
Label Length section in this guide.
• Select a longer preset label format in Auto
Format. Refer to the Auto Format section in
this guide.
• Select [x 1/2] font size. Refer to the Setting
Font Width section in this guide.
No Frame OK? Printing on 0.13" (3.5 mm) tape with an invalid
Frame setting ON. (Select
no Frame,
The batteries are weak.
Battery
If using alkaline batteries, replace them with
Weak!
new ones.
The installed batteries are running low and
Check
need to be replaced for continued operation.
Battery!
Cause / Remedy
when no text was
when no text was
to print with
to cancel.)

What to do when...

Problem
The display • Check that the AC Adapter is correctly
stays blank connected.
after you have
• Check that the correct AC Adapter
turned on the
(AD-24ESA-01/AD-24ESAW-01) is used.
machine.
• Check that the batteries are correctly
inserted.
• The batteries may be weak. Replace them.
• Check that the protective film is removed.
When the label • Refer to the Setting Margins section in this
is printed, there
guide and select [Half], [Narrow] or [Chain
is too much
Print] for smaller margins.
margin (space)
Due to the structure of the laminate, when you
on both sides of
set [Half] or [Narrow], the label maker feeds
the text.
approximately 1" (25 mm) of leader tape
before every new label.
To save tape, set [Chain Print]. After the
last label prints, press
.
the Tape Cutter Lever.
• Check if
If so, Auto Format or label length is set. Set
Auto Format [Off] and label length [Auto]. Or
reset the machine. Refer to the Resetting the
Machine section in this guide.
The machine • Check that the Tape Cassette is inserted
does not print,
correctly.
or the printed
• Replace the Tape Cassette if striped tape is
characters are
visible, as this indicates that you have
not formed
reached the end of the tape.
properly.
• Check that the Cassette Cover is closed
correctly.
• Clear the format settings. Press
select [Text & Format].
• Reset the machine. Refer to the Resetting
the Machine section in this guide.
The setting has • Check that the AC Adapter is correctly
cleared on its connected.
own.
• The batteries may be weak. Replace them.
• When the power is disconnected for more
than five minutes, all text and formats in the
display settings will be cleared.
The machine is Reset the machine. Refer to the Resetting the
Machine section in this guide.
locked and
nothing
happens when
keys are
pressed.
The power • Check that the AC Adapter is correctly
turns off when connected.
you try to print.
• Check that the correct AC Adapter
(AD-24ESA-01/AD-24ESAW-01) is used.
• The batteries may be weak. Replace them.
• Check that the batteries are correctly inserted.
Solution
and
to feed the tape, and then press
appears in the Label Length area.
and