Related Manuals for ATX DVIS
Summary of Contents for ATX DVIS
- Page 1 DVIS Patent Pending DVISm Patent Pending DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System INSTALLATION & OPERATION MANUAL www.atx.com www.atxnetworks.com...
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Page 2: General Guide Notes
Some features described in this manual require the latest fi rmware to be installed on the DVIS Device platform. Check with ATX Networks technical support or the related support web site for your model for the latest release of fi rmware. The fi rmware version installed may be found on the ‘Maintenance’... -
Page 3: Table Of Contents
Models Covered by this Guide ........2-1 The Digital Audio/Video Insertion System (DVIS) ......2-2 Key Features . - Page 4 DVIS Hardware Status ........
- Page 5 Contact ATX Networks ........
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Page 7: Safety Instructions
POWER SUPPLY CORD PROTECTION: Care must be taken during installation to route or arrange the power supply cord to prevent and avoid the possibility of damage to the cord. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 8: Laser Safety
MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 9: System Description
Remote access and SNMP monitoring are available via integrated RJ45 Ethernet interface. In this chapter we introduce the key features and describe the attributes that make the DVIS Device a powerful addition to any digital cable TV network. -
Page 10: The Digital Audio/Video Insertion System (Dvis)
Specifi c challenges are faced when MDUs and institutions within the cable plant require locally inserted content which must be received by the installed base of cable TV set top boxes (STB). The DVIS Device can be used in these properties to encode local analog video cameras, message boards, instructional and advertising channels into HD/SD MPEG- 2/H.264 streams. - Page 11 2 .4 .9 Mass Deployment and Backup with Confi guration Export The DVIS platforms allow the operator to export the programmed confi guration as a fi le. The exported fi le may be used for backup and archive purposes or to allow fast and easy deployment of multiple DVIS units with similar confi guration thus saving the time to manually program each unit before deployment.
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Page 12: Simplified Block Diagrams
2 .4 .16 Automatic RF Bypass in Power Outage The DVIS Device has been thoughtfully provided with an RF bypass feature. A power outage to the equipment causes the internal RF bypass switches to activate and restore the original cable system QAM channel to the affected premises. This prevents customers receiving a blank channel during outages. -
Page 13: Available Encoder Cards
2 .6 .4 DV1HDMI Single Channel HD HDMI Input Encoder ® Figure 2-8: HDMI HD Encoder ® MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 14: Available Input/Output Cards
Figure 2-10: QAM Demodulator 2 .7 .3 DVGIGE Gigabit Ethernet Card Figure 2-11: Gigabit Ethernet Output Card MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 15: Field Applications
FIELD APPLICATIONS Field Applications In this chapter we illustrate some of the common fi eld applications for the DVIS systems. This listing is not exhaustive and does not show every combination of channel or program encoding/insertion. FYI: In this guide, reference to DVIS infers DVIS and DVISm unless the model is specifi cally stated. -
Page 16: Rf Qam Insertion
CHAPTER 3: FIELD APPLICATIONS Now it is possible with the DVIS system to delete only a single program (or multiple programs) from an existing QAM channel and replace that program with locally encoded content, see Figure 3-2. In this case the QAM channel is still deleted with a channel deletion fi lter or it is possible to insert the QAM carrier into spectrum space left intentionally blank without the use of a channel deletion fi lter. - Page 17 This fi lter is available from ATX Networks and is an integral part of the design of the units. In this case, they will create a totally new QAM channel and insert it into the blank spectrum following the output of the fi lter.
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Page 18: Ip Video Insertion Application
3 .3 .4 RF QAM Local Program Add/Drop The DVIS system can be used to insert local programming into the actual data stream of a QAM by dropping specifi c programs from an existing QAM channel and replacing them with local content, Figure 3-5. This application requires an optional DEMOD Card and Channel Deletion Filter. - Page 19 3 .4 .3 Local Content Back Haul Over IP DVIS systems may be used for IP back haul where there is a source of video at a point in the plant such as a remote studio or special program origination location and the video is needed at a hub for reinsertion into the plant. There are two main applications as illustrated in Figure 3-8.
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Page 21: Installation
If you suspect that there is a problem with the equipment that may preclude safe operation, do not install or operate it. The DVIS cabinet may be mounted in a variety of positions as required by site conditions although the intention was that the cabinet be installed with the cable entry at the bottom and fans at the top. -
Page 22: Rf Cable Sheath Grounding
Do not use the DVIS Device cabinet to mechanically support other equipment. Circuit Overloading: MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 23: Environment Considerations
MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 24: Provisioning Electrical Power
115 VAC is provided. If it is necessary to operate the equipment on 230 VAC, the installer must obtain an IEC cord with a NEMA 6-15 grounded plug for use in North America. This may be obtained from ATX Networks or locally. If shipped outside of North America, the equipment will be shipped with an IEC cord set appropriate for the locale. -
Page 25: Rf Cabling
To Cable Modem For convenience, this connector is provided to feed a local cable modem for remote monitoring, confi guration and control. The full sized DVIS Device is large enough to provide a shelf for the cable modem. The DVISm model provides the connection but there may not be room inside the cabinet for the modem itself. -
Page 26: Audio & Video Connections
Figure 4-5: Optional Channel Deletion Filter MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 27: Ethernet Network
The Ethernet port is similar to a PC Ethernet port and will require a crossover cable to connect to a PC. Connection to a MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ®... -
Page 28: Installing Modules
Figure 4-10: Cable Management Bar Inverted Outward to which position of the cable bar best suits the installation. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 29: The Management Gui
“Resetting the Username and Password” Tabbed Interface Encoder Configuration Controls Consolidated Encoder Configuration Figure 5-1: The Management GUI MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 30: Configuration
Connecting to the Management Computer The DVIS Device cabinet is provided with a 10/100 Base-T Ethernet network port on the front panel, shown in Figure 5-2. This port is for connecting to the GUI for initial configuration and ongoing monitoring and maintenance. -
Page 31: Connecting To The Gui Using Ipv4
Confi guration requires a laptop or desktop PC with an available Ethernet network port (the Management Computer). If connecting directly to the unit, the Management Computer must be set to operate on the same subnet as the DVIS Device for access to the GUI. -
Page 32: Setup Ipv6 Address
In order to connect to the units remotely you need the IP address that the network port has been set to. Depending on the method of setting the IP address, acquire the address in the following ways: MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... - Page 33 When the login screen appears, enter the Username and Password for the unit. Username Password Upon validation of the login and password, the GUI opens and displays the ‘DVIS Settings’ page. The unit is ready to be managed remotely. MDU Solutions –...
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Page 34: Resetting The Username And Password
Figure 5-10: Default Screen when Logged In When the login screen, above left, appears prompting you to log in, enter the factory default atx as User Name and atx as Password for the Device(or the correct user and password if they have been previously changed. When the login username and password are successfully entered, the default screen, above right, will be presented. -
Page 35: Encoder Settings
“Input Parameters Section”6-1, • “Output Parameters Section” • “Program Identifi cation”.1 Figure 6-1: Encoder Settings Tab MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 36: Sd Encoder Cards
Figure 6-3: 3.5 MM TRS to BNC Figure 6-4: 3.5 MM TRS to Terminals Figure 6-2: 3.5 MM TRS Connections MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 37: Input & Output Cards
6 .5 .1 DVIS Model Each DVIS physical encoder slot is assigned a pair of port numbers in the GUI and there can be up to two encoders per installed card. The fi rst physical slot is assigned ports 1 & 2, the second slot is assigned ports 3 & 4 etc. If an encoder card has only one encoder installed, the port that would have been occupied by the second encoder is reported in the GUI as “None”. -
Page 38: Encoder Configuration Quick Guide
“Demod & Mux Settings” on page 10-4. Figure 6-5: Quick Guide to Encoder Confi guration MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 39: Encoder Setting Section
Slot Previously Occupied If an encoder slot was previously occupied and a different card was hot plugged into the slot the DVIS Device must be made aware of it but the control is greyed out. In this case, click the Refresh All Ports button at the bottom of the GUI page to force the unit to detect the encoder card just installed. -
Page 40: Input Parameters Section
HD programs will be obtained at a bit rate of 6000 kbps or higher. Preset, not confi gurable. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... - Page 41 Enable Audio The audio codec may be disabled if the specific application of the DVIS Device does not require an audio program such as a lobby camera. Disabling the audio codec will result in silence at the receiving TV. Use the drop down box to select the required setting.
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Page 42: Program Identification
FYI: This parameter is only detected or used by end user devices that support PSIP tables. Source ID: A source ID may be assigned here if the DVIS Device application required it. This is not mandatory. Program Name The name (up to 12 characters) assigned to a program may be entered here. To enable, it is [Max. -
Page 43: Platform Control Buttons
Description Refresh This control reads the DVIS stored settings and refreshes the page with the values. This also will read the encoder card types installed and populate the display with the discovered types. This is useful when an encoder card type has been changed or a new encoder card installed. - Page 44 CHAPTER 6: ENCODER SETTINGS This page intentionally left blank 6-10 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary...
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Page 45: Mux Tab - Configuration
An optional entry used to identify the provider of the service. This may or may not be supported or displayed by the end customer decoder device. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 46: Legacy Stb Settings
There is a pre-confi gured default slide, Figure 7-5, but a custom slide may also be uploaded to the system. If Checked: On loss of video to an encoder, the DVIS displays a built-in or custom slide graphic on the program output of encoders. One slide will display on all active encoders. -
Page 47: Platform Control Buttons
Resources & Support > Calculators & Utilities sub-section at atxnetworks.com. This is the same tool for all DVIS and DigiVu products. Once the slide is created, it has to be exported (saved on local PC) and then uploaded into the DVIS using the Upload Slide button, see Figure 7-1. Click the Submit button to save and apply the image slide settings. - Page 48 CHAPTER 7: MUX TAB - CONFIGURATION This page intentionally left blank MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary...
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Page 49: Rf Output
In this chapter we discuss the RF output confi guration. This is the page from which all QAM RF output settings are changed or confi gured. Reference to DVIS infers the discussion applies to DVIS and DVISm unless specifi cally stated. -
Page 50: Platform Controls
6956 ksps RF Attenuation The DVIS internal RF output attenuator will lower the QAM RF output level by up to 26dB in 1dB steps. The output level of the QAM carrier is +57.5dB +/- 1.5dB with this attenuator set at 0dB. -
Page 51: Maintenance
“Import Settings” • “Network Settings” • “IPv6 Network Settings” • “TACACS+ Settings” Figure 9-1: Maintenance Tab MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 52: Dvis Information
This is the hardware serial number. Version The system fi rmware version installed in the DVIS. This is the version to check if new fi rmware is required or recommended. (Ignore the version number on the top right corner of the GUI display. -
Page 53: Remote Update Server
CHAPTER 9: MAINTENANCE 9 .4 .1 SNMP MIB The DVIS MIB may be browsed with an SNMP Manager once it is compiled into the manager. The following values may be received by SNMP: • “RPM measured on Fan 1” •... - Page 54 DVIS. It is important to note that the Demod & MUX page data always and only can be created in the system in question and cannot be generated in a lab/offi ce located elsewhere.
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Page 55: Network Settings
DVIS it is saved from. Without renaming, every DVIS export fi le will be named identically. This fi le can be used later to be uploaded into a DVIS through the DVIS update page, in same way as new fi rmware would be loaded. - Page 56 Web Server Port This is the TCP/IP port that is used to remotely access the DVIS. The default value is port 80 which is the well known port for HTTP protocol web servers and is the default value used by a web browser if no port is specified.
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Page 57: Ipv6 Network Settings
NOTE: Once DHCP is enabled and an IP address is assigned you will need to externally determine what the IP address was set to in order to access the DVIS again through the Ethernet port. Further, you may need to set your computer to the corresponding subnet if you are directly connected to the DVIS on the network. -
Page 58: Tacacs+ Settings
For multiple user access with unique passwords, see TACACS+ features. Figure 9-16: Change Username and Password MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... - Page 59 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary...
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Page 61: 10 . Demod & Mux Settings
Figure 10-1: Activate Add/Drop Mode on the Mux Tab NOTE: Clicking ‘Submit’ is a service affecting operation. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 10-1 ® ATX Confi dential & Proprietary... - Page 62 The PID Display Tree is populated with the detected streams and their MPEG properties. Figure 10-2: Tune the Demodulator 10-2 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary...
- Page 63 AV1 or AV2 etc. (Initially the drop downs for ‘AV Channel’ will show ‘None’). Click Set Bit Rates . DVIS will analyze the incoming stream and attempt to assign the highest bit rate to each added AV Channel that the available space will allow.
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Page 64: Demodulator Settings
The 4 set parameters will be copied into the “Demodulator Setting” section. 10-4 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... - Page 65 The total includes the video and the audio encoder bit rates. This value may equal but must not exceed the value of ‘Total Available Bit Rate’ displayed below the ‘PID Display Tree’ section. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 10-5 ®...
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Page 66: Add & Drop Settings Buttons
Available Bit Rate’ specifi ed in the display under the ‘PID Display Tree’. This is not service affecting. Confi gure Button This control saves the specifi ed settings for the added programs to the DVIS multiplexer. This is not service affecting. Start - Control This reads the settings saved with the ‘Confi gure’... -
Page 67: Add/Drop Programs
Figure 10-13: PID Display Tree Section Figure 10-14: TS Components in PID Display Tree MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 10-7 ® ATX Confi dential & Proprietary... - Page 68 • PMT Bit rate: The bit rate of the PMT table. Information only. 10-8 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary...
- Page 69 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 10-9 ®...
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Page 71: Rf Bypass Operation
QAM channel deletion filter to the active RF path along with the internally generated QAM carrier. MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 11-1 ®... -
Page 72: Front Panel Indicators
• During unit power-up (for 90 Seconds) Figure 11-1: Front Panel RF Bypass Indicators 11-2 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary... -
Page 73: 12 . Ip Output
QAM and IP output with programming duplicated on both. In this case the IP output will be a single multiplex of the created programs, an MPTS. If the DVIS is confi gured for IP output only, then SPTS multiplexes may be created for each program. -
Page 74: Enabling The Ip Output Tab
Ethernet only or RF only outputs or both simultaneously; features that are also activated on the ‘Mux’ tab. Figure 12-2: Activate the IP Output Tab Figure 12-3: IP Output Tab 12-2 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 75: Support For Vlan Tagging
DVIS devices routed to it and conversely, the video receiving device may experience undesired management traffic. -
Page 76: Ip Output Configuration
If that information is required, the DHCP server should be consulted, looking for the address that was assigned to the MAC address shown above. 12-4 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 77: Destination Ip Settings
Use only Column FEC for the Pro-MPEG FEC Interleaving Mode: Confi gures which interleaving mode to use for FEC MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual 12-5 ® ATX Confi dential & Proprietary... -
Page 78: 12 .10 Vlan Settings
Figure 12-10: GbE Card Port Numbering Figure 12-9: VLAN Setup and Operation 12-6 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 79: 12 .12 Two Vlans Automatically Created
12 .12 Two VLANs Automatically Created Enabling the VLAN option automatically creates 2 VLANs over which the streaming video and the management of the DVIS device may be accessed over a single physical connection but kept separate at the destination switch. -
Page 80: 12 .13 Stream Settings
NOTE: This only works in MPTS mode. Figure 12-13: Enable and Confi gure SPTS Feature 12-8 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 81: 12 .14 Platform Control Buttons
Description Refresh This control reads the DVIS stored settings and refreshes the page with the values. This also will read the encoder card types installed and populate the display with the discovered types. This is useful when an encoder card type has been changed or a new encoder card installed. - Page 82 CHAPTER 12: IP OUTPUT This page intentionally left blank 12-10 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary...
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Page 83: Firmware Update & Recovery
13 .2 .1 System Upgrade/Recovery File This is a fi le that is used to bring the DVIS up to the latest fi rmware revision and is referred to as a fi rmware upgrade. This fi le may be used even if the equipment has a very old version of fi rmware installed as it completely replaces all fi les on the DVIS platform and works with any previously installed version. -
Page 84: Identifying Current Firmware Version
It is possible to reset a lost username and password without losing the programmed confi guration. A special fi le is available to reset the username and password back to factory defaults (username: atx, password: atx). This fi le must be requested from ATX Networks technical support. -
Page 85: Firmware Upgrade Process
If connecting to your device directly through a cable, set the computer that you will use for the upgrade to the same subnet as the DVIS in order to access the GUI. For example, if the network address for the unit is set to the factory default setting of 192.168.0.23 set the Management Computer to an address between 192.168.0.24 and 192.168.0.255... - Page 86 Wait 2 minutes after the fan restarts for the reboot to complete. 10. Open Internet Explorer and enter ‘http://192.168.0.23/site’ in the URL fi eld. When the login screen appears, enter atx for both the Username and Password. The DVIS ‘Encoder Settings’ page appears.
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Page 87: System Recovery Process
You will need to connect to your device directly through a cable, so set the computer that you will use for the upgrade to the same subnet as the DVIS in order to access the GUI. The network address for the DVIS unit will be reset to the factory default setting of 192.168.0.23 so confi gure the computer to an address between 192.168.0.24 and 192.168.0.255. - Page 88 Click Maintenance and verify that ‘Version’ is the same as the name of the upgrade fi le, see Figure 14-11. Figure 13-10: Login Figure 13-11: Check Firmware Version 13-6 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary...
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Page 89: Restore A Configuration Export
Restore a Confi guration Export If you saved an exported fi le or are performing a mass deployment of a number of DVIS with identical confi gurations and installed fi rmware, you can restore the saved confi guration from the exported fi le. The fi le is in tgz format and would have been named settings .tgz if you accepted the name that the DVIS suggested when exported. -
Page 90: Username & Password Reset Process
The password recovery mode is reached by pressing and holding, the ‘RESET’ button for several seconds, until the fans stop running. The button is located on the front panel of the DVIS beside the Management IP port and is covered from the factory by a small adhesive dot to prevent inadvertent use. - Page 91 Using a pen or similar small pointed object, press and hold the ‘RESET’ on the front panel of the DVIS for approximately 5 to 10 seconds to place the unit in RESET mode. You can recognise the condition when both fans stop operating, then after a few seconds they restart (this assumes that the fans were running before reset).
- Page 92 .168 .0 .23/site or the original IP address in the address fi eld. If the IP address was other than the factory set address, the original will be restored. When the login screen appears, enter atx for both the Username and Password, see Figure 14-17.
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Page 93: 14 . Module Field Replacement
The DVISm model has a CMOS backup battery access door on the front panel. This battery maintains continuity of the clock on the DVIS device main board in the event of power outages. The CMOS battery is Lithium and has an expected life of 20+ years under normal system operation. -
Page 94: Field Replacement Of Modules
NOTE: Please power down the DVIS platform before replacing any plug in cards. 14-2 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... - Page 95 Figure 14-5: To Replace - Align Card with Yellow Card Slot Marker Figure 14-4: Release Screw and Gently Pull Card Out 14-3 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary...
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Page 96: Field Replacement Of Power Supply
Figure 14-9: Align the Power Supply with the Slot Figure 14-8: Remove DC Output Connector 14-4 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confi dential & Proprietary... -
Page 97: 15 . Troubleshooting
15 . Troubleshooting This chapter lists the error codes that may be given by the DVIS under some circumstances. These codes may be used to better understand the problem that was encountered and to help the ATX support engineer to assist in troubleshooting the equipment problem. - Page 98 CHAPTER 15: TROUBLESHOOTING This page intentionally left blank 15-2 MDU Solutions – DVIS/DVISm - Digital Video Insertion System & Mini Digital Video Insertion System - Installation & Operation Manual ® ATX Confidential & Proprietary...
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Page 99: Service & Support
Please contact ATX Technical Support for assistance with any ATX products. Please contact ATX to obtain a valid RMA number for any ATX products that require service and are in or out-of-warranty before returning a failed module to ATX. TECHNICAL SUPPORT Tel: 289.204.7800 –... - Page 100 9001:15 REGISTERED ATX Networks © 2020 by ATX Networks Corp. and its affiliates (collectively “ATX Networks Corp.”). Tel: 289.204.7800 | Toll-Free: 866.YOUR.ATX (866.968.7289) | support@atx.com All rights reserved. This material may not be published, broadcast, rewritten, or redistributed. Information in this document is subject to change without notice.
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