Bitdefender BOX User Manual
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Bitdefender BOX User Manual

Smart home cybersecurity hub
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Summary of Contents for Bitdefender BOX

  • Page 1 User's Guide...

  • Page 2: Legal Notice

    This book contains links to third-party Websites that are not under the control of Bitdefender, therefore Bitdefender is not responsible for the content of any linked site. If you access a third-party website listed in this document, you will do so at your own risk. Bitdefender provides these links only as a convenience, and the inclusion of the link does not imply that Bitdefender endorses or accepts any responsibility for the content of the third-party site.

  • Page 3: Table Of Contents

    7.1. Updating Bitdefender BOX (Firmware update) ........

  • Page 4: What Is Bitdefender Box

    All connected devices can be managed from the Bitdefender Central app, which can be installed on iOS and Android-based devices. With Bitdefender BOX you can create your own network to protect and monitor all devices that your house owns. Both, the incoming and outgoing traffic are filtered to block the access of threats that may harm your network.

  • Page 5: The Basics

    1. The Basics Bitdefender BOX comes packed with a set of features fated to keep dangerous online attacks away from your network. To view the complete list of the included features, refer to the section “Features” (p. To know how to handle the BOX unit you have purchased, we have some recommendations for you.
  • Page 6 ) little hole and press for a second, to launch the Reset to factory settings function, press for ten seconds. BOX displays its status through the front mounted LED. The LED may have one of the following states: • Solid cyan light. BOX is performing its functions properly.

  • Page 7: Features

    • 1 x 1 LAN Port • 1 x 1 WAN Port 1.2. Features Bitdefender BOX comes packed with a set of features meant to protect all your smart devices, as follows: Web scanning – malicious websites are detected and blocked to secure your network against phishing attacks and online fraud.

  • Page 8: Package Contents

    • A Quick Start guide to get you started with the setup. • A warranty card. The BOX appliance has a serial number and MAC address for WAN typed on the back of the unit and on the package. NOTE If something is missing when opening the package, contact your Bitdefender dealer.

  • Page 9: Bitdefender Account And Subscriptions

    • 10/100/1000BASE-T Ethernet 1.5. Bitdefender account and Subscriptions A Bitdefender account is required to use the Bitdefender app, to setup Bitdefender BOX and manage your network. The Bitdefender account is tied to the service subscription. A subscription can be activated during the installation process by using your Bitdefender account.

  • Page 10: Handling And Safety Tips

    The software application will resume its normal activity as soon as you reopen it. • Do not place large or heavy objects on top of BOX to avoid breaking or crushing it. Avoid placing BOX near large pieces of furniture.

  • Page 11: Setting Up Box

    3. Setting up BOX The BOX network can be managed from one or more devices that have the Bitdefender Central app installed, activated with the same Bitdefender account. The app guides you through the configuration process of the BOX in your network.

  • Page 12: Setting Up Box

    • as a standalone router Before starting the setup process, make sure that the BOX accessories are at hand. To start configuring the BOX in one of the three ways, you have to follow these steps first: 1. Open the Bitdefender Central app, and then tap More.
  • Page 13 BOX network without the need for reconfiguration. If you don’t want the BOX to clone your existing wireless network you can select the option to create a new wireless network. Once this option is selected you can manually enter the wireless network name and password.

  • Page 14: Adding Devices To The Box Network

    Tap Next, and then Done. As a standalone router a. Tap Create a new secured Wi-Fi network. b. Type a name and password to your BOX network and select your region, and then tap Create new Wi-Fi network. c. Tap Done.
  • Page 15 Users. 2. Tap + Add. 3. Select one of the three available options: Import from Contacts, Add new user or Add new child. 4. Follow the on-screen instructions to add a new device to your BOX network. Setting up BOX...

  • Page 16: The Box Network

    4. The BOX Network 4.1. Bitdefender Central app Dashboard Bitdefender Central is the place where you can add devices to your BOX network, receive notifications each time something relevant to your network happens, view the activity of your Bitdefender products, and monitor your children's online activities.

  • Page 17: Scanning Your Home Network

    Users. Here you can assign devices to your network. On the devices of your children you can install the Bitdefender Parental Control app. • More. Here you can install the Bitdefender products available in the Total Security Package, scan your network, view information about the installed app, and send us feedback.

  • Page 18: Bitdefender Total Security

    5. Bitdefender Total Security The Bitdefender BOX subscription you have purchased has also included for free a Bitdefender Total Security subscription that allows to protect up to 10 different PCs, Macs, iOS and Android-based devices. The management of the protected devices can be done through a Bitdefender account as long as the Bitdefender BOX subscription is valid.

  • Page 19: Installing Local Protection

    Should one of your devices get lost or be stolen, Anti-theft helps you to remotely locate or lock your device and even wipe all data from it. 5.2. Installing Local Protection To start protecting devices with the products included in the Bitdefender Total Security package: 1. Open the Bitdefender Central app, and then tap Devices.

  • Page 20: Device Settings

    Note that the generated download link is valid for the next 24 hours only. If the link expires, you will have to generate a new one by following the same steps. On the device you want to install Bitdefender check the email account that you typed in, and then press the corresponding download button.

  • Page 21: Parental Control

    6. Parental Control Bitdefender Parental Control allows you to control the access to the internet and to specific apps for each device the app is installed on. Once you have configured Parental Control, you can easily find out what your children are doing on the devices they use, where they have been in the last 24 hours and whether they are victims of online predators and bullies when using popular social media apps and pages.

  • Page 22: Linking Parental Control To Bitdefender Central

    If your child's device is already part of the BOX network, select Assign available device. 6.2. Linking Parental Control to Bitdefender Central To monitor your children's online activities on Android and iOS, you must link their devices to your Bitdefender account by logging in to the account from the app.

  • Page 23: Screen Time

    Here you can also view a list of used apps in the past 30 days. Information about the used apps can only be retrieved from Windows, macOS and Android-based devices. To configure application control for a specific user account: 1. Select the card with the device on which you want to restrict app access. 2.

  • Page 24: Social

    • If the device is indoors, its location can be determined to within tens of meters if Wi-Fi is enabled and there are wireless networks available in its range. • Otherwise, the location will be determined using only information from the mobile network, which can offer an accuracy no better than several hundred meters.

  • Page 25: Additional Information

    )little hole placed on the back of your BOX and press for ten seconds. 7.3. Disabling the internet connection Once a device is added to your BOX network, you can decide whether it should or not stay connected to the internet. The connectivity can be cut as long as you want.

  • Page 26: Contact Us

    8. Contact us Whether you are looking for information about Bitdefender BOX that couldn't be found in this Guide, you need to report a situation, or simply wish to contact us with feedback, visit our dedicated Support web page https://www.bitdefender.com/box/support/.

  • Page 27: Regulatory Compliance Information

    In order to comply with the RF exposure limits established in the ANSI C95.1 standards, this product should be installed and operated with minimum distance [20cm] between the BOX product and your body. Use only with supplied internal antenna. Unauthorized antenna, modification, or attachments could damage the transmitter and may violate FCC regulations.

  • Page 28: Canadian Compliance

    This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz frequency band. 9.2. Canadian compliance This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 29: European Compliance

    Bitdefender SRL hereby declares that BOX product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. Français Bitdefender SRL déclare par la présente que le produit BOX est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 2014/53/EU. Deutsch Bitdefender SRL ist ein Produkt der Marke BOX, das den Anforderungen der Richtlinie 2014/53/EU entspricht.

  • Page 30: Disposal And Recycling

    9.5. Disposal and Recycling This symbol indicates that your product must be disposed of properly according to local laws and regulations. When your product reaches its end of life, contact your local authorities to learn about recycling options. European Union — Disposal Information This symbol means that used electrical and electronic equipment (WEEE) should not be mixed with general household waste.
  • Page 31 Europäische Union - Informationen zur Entsorgung Dieses Symbol bedeutet, dass gebrauchte Elektro- und Elektronikgeräte (WEEE) nicht mit dem normalen Hausmüll vermischt werden dürfen. Für eine ordnungsgemäße Behandlung, Verwertung und Recycling nehmen Sie dieses Produkt an die dafür vorgesehenen Sammelstellen, wo es kostenlos angenommen wird. Die korrekte Entsorgung dieses Produkts trägt dazu bei, wertvolle Ressourcen zu sparen und mögliche negative Auswirkungen auf die menschliche Gesundheit und die Umwelt zu vermeiden, die sonst durch unsachgemäße Entsorgung entstehen könnten.
  • Page 32 designados donde será aceptado de forma gratuita. La eliminación correcta de este producto ayudará a ahorrar recursos valiosos y evitará posibles efectos negativos en la salud humana y el medio ambiente, que podrían surgir de la manipulación inadecuada de los residuos. Póngase en contacto con su autoridad local para obtener más información sobre el punto de recogida designado más cercano.

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