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VIII. FAQ
Problems
Power indicator is not on
Unable to use Plug
and Play
Dim image
Image pulsation or ripple
Power indicator
(flickering), but
no image
Lack of color ( red , green ,
blue )
(
Color aberration
white does
)
not look white
Tip: FreeSync's display frequency conversion technology developed for AMD has special
requirements for graphics cards and displays. Make sure that the model of graphics cards
is supported.
If in a complex display application environment (e.g. multi-screen, frequent FreeSync
switches, frequent switching of various resolutions and refresh rates)
If there is an exception, please restart the PC or turn off FreeSync function to eliminate
the exception, or contact the after-sales personnel to solve it.
Using qualified FreeSync standard PC hardware and graphics card driver can make the
experience better!
The lamp effect is a decorative article. If you need to standby and save electricity, you can turn
it off. (Note: Standby power consumption is based on the shutdown effect)
HDR need to be supported under Win10 system or HDR chip source.
Solution
Whether to turn on or connect to the power supply
Whether PC Matches with Plug and Play，
whether Display Card Matches with Plug and Play .
Adjusting brightness and contrast
There may be electrons around it .
* Whether the computer is turned on
* whether the computer graphics card is inserted appropriatel
* whether the signal line of the display has been correctly
connected with the computer.
* Check the plug of the signal line of the display and make sure
that the pins are not bent.
*Observe the indicator light by pressing the Caps Lock key to
confirm whether the computer is operating.
* Check the plug of the signal line of the display and make sure
that the pins are not bent .
Adjusting RGB color or reselect color temperature
All specifications and informations are subject to change without notice.
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