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12 Troubleshooting
I cannot hear any sound or the sound is poor,
what do I do?
•
Press - VOL + to increase the volume.
•
Press the MUTE button again to reactivate
the sound output.
The radio reception is poor, what do I do?
•
Adjust the antenna for better reception.
•
Increase the distance between the Music
Station and TV or VCR devices.
Is there a maximum distance of transmission
between a Center and the Music Station for
effective streaming?
Yes. The maximum distance of Wi-Fi
transmission is 250m measured in open spaces.
However, in a home environment, where solid
obstacles such as walls and doors are present,
the effective transmission distance is reduced
to 50-100m. Reposition the devices if you
experience transmission problems.
During the first time set-up, the display on the
Music Station shows [Searching for Center...],
what do I do?
•
Follow the instructions for the set-up with
a Center (see 'Select language' on page 13).
How do I avoid Wi-Fi interferences from
other devices that operate in the same
(2.4GHz) frequency spectrum, such as Dect
phones or bluetooth devices?
•
Move the Music Station (and the Center,
if applicable) at least 3m away from such
devices.
•
Use a WEP/WPA encryption key when
you create the wireless connection your
PC / home network (see 'Create wireless
connection' on page 12).
•
Change the operating channel on the
interfering devices.
•
Turn the devices in different directions to
minimize interference.
The wireless firmware update failed, what do
I do?
1
Ensure that the PC is connected to the
Internet.
2
Use an Ethernet cable (sold separately) to
connect the Music Station to the PC.
3
On the PC, launch the WADM on the PC
to update the firmware (see 'Update' on
page 28).
I have problems installing WADM or launching
WADM after installation, what do I do?
•
Ensure that the operating system of the
PC meets the requirements (see 'PC
connection requirements' on page 30).
•
Ensure that the Microsoft Windows Media
Player is installed on the PC (see 'Install
Windows Media Player 11' on page 16).
•
Ensure that the PC is virus-free.
I cannot use all the WADM functions, what do
I do?
Temporarily disable the antivirus software on
the PC, as it may affect the WADM functions.
EN
31
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