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11 Troubleshooting
Warning
•
Never remove the casing of this product.
To keep the warranty valid, never try to repair
the product yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact the
Consumer Care, make sure that the product
is nearby and the model number and serial
number are available.
Problem
Solution
No power. Make sure that the AC power
adaptor is connected properly.
Make sure that there is power at
the AC outlet.
With a power-saving feature, the
product switches off automatically
15 minutes after the product stays
inactivity.
No sound
Adjust the volume.
or poor
Disconnect the headphones.
sound.
No
Reconnect the AC power adaptor,
response
and then turn on the product again.
from the
With a power-saving feature, the
product.
product switches off automatically
15 minutes after the product stays
inactivity.
Remote
Before you press any function
control
button, select the correct source
does not
with the remote control instead of
work.
the main unit.
Reduce the distance between the
remote control and the main unit.
Insert the battery with its polarity
(+/– signs) aligned as indicated.
Replace the battery.
Aim the remote control directly at
the sensor on the front panel of
the main unit.
No disc is
Insert a disc.
detected.
Make sure that you place the disc
with its label facing upwards.
Wait until the moisture
condensation at the lens has
cleared.
Replace or clean the disc.
Make sure that the recordable
disc is finalized and the format
supported.
USB
Make sure that the USB storage
storage
device is compatible with the
device
product.
is not
Try another one.
supported.
Cannot
Make sure that the file format is
play some
supported.
files on
Make sure that the file quantity
the USB
does not exceed the maximum.
storage
device.
Radio
Increase the distance between
reception
the product and other electrical
is poor.
appliances.
Fully extend the antenna.
Connect an outdoor FM antenna
instead.
Timer
Set the clock correctly.
does not
Activate the timer.
work.
Clock/
Power has been interrupted or
timer
the AC power adaptor has been
setting is
disconnected.
erased.
Reset the clock/timer.
EN
21
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