Troubleshooting; Before You Call For Service; If Service Is Required - Electrolux ICON Use And Care Manual

Before You Call for Service

If the unit appears to be malfunctioning,
read through this manual first. If the problem
persists, check the Troubleshooting Guide
below. Locate the problem in the guide and
refer to the cause and its remedy before calling
for service. The problem may be something
very simple that can be solved without a
service call. Consulting or contracting a
qualified service technician may be necessary.
WARNING
ELECTROCUTION HAZARD
NEVER attempt to repair or perform maintenance on the unit until the main
electrical power has been disconnected.
Problem
Unit not cold
enough.
Adjust
temperatures
(see "Adjusting
the Temperature"
in the "Start-Up
and Temperature
Control" section).
Unit too cold.
Contents of unit
too cold/frozen.
Adjust temperatures
(see "Adjusting
the Temperature"
in the "Start-Up
and Temperature
Control" section).
No interior light.
Light will not go
out when drawer is
closed.
Alarm(s) will not
shut off.
Power is not
restored after
power failure.
Possible Cause
• Control set too warm.
• Light staying on.
• Airflow to front grille
blocked.
• Drawer gasket not
sealing properly.
• Control set too cold.
• Drawer gasket not
sealing properly.
• Failed LED assembly.
• Manual light control
is ON.
• Drawer switch not
making contact.
• Drawer is ajar.
• Power has failed.
• Internal temperature is
too high.
• Circuit breaker has
tripped.

Troubleshooting

If Service is Required

Contact the dealer where you purchased the
unit if service is required. State the model
and serial number and explain the problem.
The model and serial number plate is located
on the ceiling of your unit. If you do not know
the name of the selling dealer or a local
service company, you can check online at
www.electroluxappliances.com or call
1-877-435-3287.
Remedy
• Adjust temperature colder. Allow 24
hours for temperature to stabilize.
• Turn off manual light control.
See "Operation" section.
• Airflow must not be
obstructed to front grille. See
"Installation" section.
• Adjust drawer gasket.
• Adjust temperature warmer.
Allow 24 hours for temperature
to stabilize.
• Contact a qualified Electrolux
Service Technician.
• Turn off manual light control.
See "Operation" section.
• Check for proper drawer
alignment.
• Press "Power" key to
acknowledge alarm.
• Ensure drawer is closed firmly.
• Allow 24 hours for temperature
to stabilize.
• Verify electrical supply. See
"Installation" section.
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