Troubleshooting; Technical Support; Specifications - i-box Ellipsis Manual

Troubleshooting

1. There is no response from the speaker.
Make sure your Ellipsis is fully inserted into a mains power socket and the socket is
switched on.
2. Your Ellipsis speaker cannot connect to your Wi-Fi network
Switch off the power at the mains socket and switch it back on again then try making a
Wi-Fi connection following the instructions in this guide.
Check if there is an Internet connection problem.
Make sure you have a Wi-Fi connection between your Ellipsis speaker and your phone/
tablet.
3. Alexa is not responding
Make sure the microphone is switched on (press the Mic On/Off button (2).
Make sure you are using correct Alexa requests.
Always speak the wake word "Alexa" first when making your request.
Repeat your request. Speak naturally and clearly to Alexa in English. Make sure your
Ellipsis speaker is at least 20cm (eight inches) away from other objects that may cause
interference (such as microwave ovens).

Technical support

For further help, advice, information or live chat visit www.iboxstyle.com

Specifications

Power Input: 110-240V~50/60Hz
Speaker Output: 2 Watt RMS
Driver: 1.5" neodymium full-range
Frequency Response: 60Hz~20KHz (+/-10 dB)
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