Alcatel GO FLIP V User Manual page 59

• Make sure that your battery is not completely discharged. If battery
power is empty for a long time, it may take around 20 minutes to display
the battery charger indicator on the screen.
• Make sure charging is carried out under normal conditions (0°C to
+45°C).
• When abroad, check that the voltage input is compatible.
My device can't connect to a network or "No service" is displayed
• Try connecting in another location.
• Verify the network coverage with your carrier.
• Check with your carrier that your SIM card is valid.
• Try selecting the available network(s) manually.
• Try connecting at a later time if the network is overloaded.
My device can't connect to the Internet
• Check that the IMEI number (press *#06#) is the same as the one printed
on your warranty card or box.
• Make sure that the internet access service of your SIM card is available.
• Check your device's Internet connecting settings.
• Make sure you are in a place with network coverage.
• Try connecting at a later time or another location.
Invalid SIM card
• Make sure the SIM card has been correctly inserted.
• Make sure the chip on your SIM card is not damaged or scratched.
• Make sure the service of your SIM card is available.
Unable to make outgoing calls
• Make sure you have dialed a valid number and have pressed
• For international calls, check the country and area codes.
• Make sure your device is connected to a network, and the network is not
overloaded or unavailable.
55
.