Toshiba REGZA 42LX196 Operating Manual page 70

"TESTING E-MAIL" ERROR CODES
Code Description
–1 The TV was able to connect to the
e-mail server(s) but could not log on.
28 The TV could not resolve the e-mail
server name(s)/address(es).
35 The e-mail server name(s)/address(es)
were resolved correctly, but TV could
not log on to the servers.
70
Chapter 7: Using the THINC ™
Solutions
If you receive the message "Error Sending Mail (–1)," the TV may not
•
have received the test e-mail. Send another test e-mail to the TV using
the "HELP request e-mail" format (- page 75).
Make sure the TV Guide On Screen
•
"IMPORTANT NOTE" on page 68.
Make sure you entered the correct information for the following fields
•
in the TV's "E-mail Scheduling Setup" window (confirm this
information with your ISP):
–"Incoming Mail Server" and "Outgoing Mail Server" names (or
IP addresses).
–"Account" (user name) and "Password" for the TV's e-mail
account.
–"E-mail Address" for the TV.
Check with your ISP to make sure your TV's e-mail account has been
•
activated.
Check with your ISP to make sure their servers support POP3 and SMTP
•
protocols without secure password authentication or secure connections.
Make sure you entered the correct information for the following fields
•
in the TV's "E-mail Scheduling Setup" window (confirm this
information with your ISP):
–"Incoming Mail Server" and "Outgoing Mail Server" names (or
IP addresses).
–"IP," "Netmask," "Gateway," and "DNS" settings (applicable if
you manually set up the network address).
Make sure all cables are connected properly and securely.
•
Check your router hardware/settings to make sure your Internet service
•
is currently available (especially if the e-mail test takes several minutes
to complete).
Make sure you entered the correct information for the following fields
•
in the TV's "E-mail Scheduling Setup":
––Username and password.
–"Incoming Mail Server" and "Outgoing Mail Server" names (or
IP addresses).
–"IP," "Netmask," "Gateway," and "DNS" settings (applicable if
you manually set up the network address).
Make sure all cables are connected properly and securely.
•
Check your router hardware/settings to make sure your Internet service
•
is currently available.
home network feature
™
system was set up properly. See