Panasonic KX-TGH720E Operating Instructions Manual page 54

Useful Information
Problem
Caller information is slow
to display.
Time on the unit has
shifted.
Answering system
Problem
The unit does not record
new messages.
I cannot operate the
answering system
remotely.
Liquid damage
Problem
Liquid or other form of
moisture has entered the
handset/base unit.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
54
Cause/solution
R Depending on your phone service provider, the unit may
display the caller's information at the 2nd ring or later. Set the
first ring to "Off" (page 30).
R Move closer to the base unit.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 30).
Cause/solution
R The answering system is turned off. Turn it on (page 42).
R The message memory is full. Erase unwanted messages
(page 43).
R The recording time is set to "Greeting Only". Change the
setting (page 47).
R Your phone service provider's voicemail service may be
answering your calls before the unit's answering system can
answer your calls. Change the unit's number of rings setting
(page 47) to a lower value, or contact your phone service
provider.
R The answering system will not answer incoming calls while the
other devices such as handsets are engaged in a call.
R The remote access code is not set. Set the remote access
code (page 46).
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 46).
R The answering system is turned off. Turn it on (page 47).
Cause/solution
R Disconnect the AC adaptor and telephone line cord from the
base unit. Remove the batteries from the handset and leave to
dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333