Telkonet Ecosmart EcoInsight Installation, Operation, Maintenance Manual
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Telkonet Ecosmart EcoInsight Installation, Operation, Maintenance Manual

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EcoInsight
Firmware Version 2.x
Installation, Operation & Maintenance Guide

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Summary of Contents for Telkonet Ecosmart EcoInsight

  • Page 1 EcoInsight Firmware Version 2.x Installation, Operation & Maintenance Guide...

  • Page 2: Table Of Contents

    Regular Maintenance ......................35   Troubleshooting ........................36   Appendix A ........................42   EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Table of Contents Waukesha, WI 53186 Revision 4.2 (414) 302-2299 Page i www.telkonet.com...
  • Page 3 Revision 4.2 August 15, 2017 added connector illustrations on page 6. Company Headquarters: Customer Support: EcoSmart Sales: Telkonet, Inc. (800) 380-9640 (888) 703-9398 20800 Swenson Drive Email: Email Suite 175 ecosmartsupport@telkonet.com sales@telkonet.com Waukesha, WI 53186 P (414) 302-2299...

  • Page 4: Ecosmart Energy Management System

    EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175...

  • Page 5: Thermostat Location Planning

    To satisfy RF exposure requirements, this device and its antennas must operate with a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Thermostat Location Planning Actual thermostat mounting height can vary between sites depending upon furnishings and aesthetic considerations.

  • Page 6: Installation Options

    3) JBOX with Horizontal Mud Ring Mount: requires wing nut, hole must be drilled in backplate; no JBOX plate required Figure 2: Telkonet JBOX Adapter Plate EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x...

  • Page 7: Connectors

    Connectors EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Connectors Waukesha, WI 53186 Revision 4.2 (414) 302-2299 Page 6 www.telkonet.com...

  • Page 8: High Voltage Installation

    Back plate type must be defined as low or high voltage prior to shipment. For all high voltage installations a single gang mud ring must be mounted VERTICALLY on a JBOX. A Telkonet JBOX Adapter Plate is required for all JBOX installations.
  • Page 9 Figure 4: Determine Top & Bottom of Plate EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 High Voltage Installation Waukesha, WI 53186 Revision 4.2...
  • Page 10 Step 9 Level the high voltage Telkonet JBOX adapter plate and mount to the mud ring with two #6-32 1” screws. See Figure 5. Figure 5: JBOX, Mud Ring, Adapter Plate Step 9 Remove the safety screw from the left side of the thermostat using the hex wrench. See Figure 6.
  • Page 11 Controlled elements of the HVAC then the appropriate power source should be connected to the Switched Power 1 (W1,Y1) and Switched Power 2 (G,O,W2) terminals. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175...
  • Page 12 Electric heat (for HPs with strip heat, etc.)  Emergency heat Figure 8: Back Plate on Adapter Plate EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 High Voltage Installation Waukesha, WI 53186 Revision 4.2...
  • Page 13 Ensure no airflow from JBOX or wall cavity is able to seep into the thermostat through the wire harness. Telkonet recommends the use of UL caulk or UL rated insulating tape as shown in Figure 9 to avoid false temperature readings.
  • Page 14 Once the thermostat has been snapped onto the back plate, use a hex wrench to insert the safety screw. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 High Voltage Installation Waukesha, WI 53186 Revision 4.2...

  • Page 15: Low Voltage Installation

    Additional Hardware Required for Drywall Mount  4 – 50 lb. EZ-Lock anchors and provided screws Additional Hardware Required for VERTICAL JBOX Mount  Telkonet JBOX Adapter Plate  Two #6-32 1” screws  Four #5 ½” coarse thread screws Additional Hardware Required for HORIZONTAL JBOX Mount ...

  • Page 16: Drywall Mounting Instructions

    Strip all wires except for COMMON back 0.25 inches. Step 14 Verify the wiring now looks similar to Figure 14. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Low Voltage Installation Waukesha, WI 53186 Revision 4.2...

  • Page 17: Jbox Using Vertical Mud Ring Instructions

    Step 18 Continue to Step 41. JBOX Using Vertical Mud Ring Instructions  Requires Telkonet JBOX Adapter Plate and two #6-32 1” screws Step 19 Strip the LINE wire back 0.25 inches. Step 20 Cap the LINE wire with a wire nut or electrical tape.
  • Page 18 Figure 16: Determine Top & Bottom of Plate Step 24 Mount the Telkonet JBOX adapter plate to the mud ring with two #6-32 1” screws. See Figure 17. Figure 17: JBox, Mud Ring & Adapter Plate Step 25 Mount SS6000 backplate on top of JBOX adapter plate, using four #5 ½”...
  • Page 19 NEC standards. Figure 19: Wiring For variable output connections, see Appendix A on page 42. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Low Voltage Installation Waukesha, WI 53186 Revision 4.2...
  • Page 20 Ensure no airflow from the JBOX or wall cavity is able to seep into the thermostat through the wire harness. Telkonet recommends the use of approved UL caulk or UL rated insulating tape to avoid false temperature readings. Figure 20 illustrates sections of insulating tape on the backplate, covering the wall opening.

  • Page 21: Jbox Using Horizontal Mud Ring Instructions

     Requires two #6-32 1-inch screws  Requires 1 hole be drilled into backplate (drilling performed onsite or by Telkonet Production prior to shipping if requested in advance) Step 30 Ensure the JBOX has been installed with a horizontal mud ring.
  • Page 22 Ensure no airflow from the JBOX or wall cavity is able to seep into the thermostat through the wire harness. Telkonet recommends the use of UL caulk or UL rated insulating tape to avoid false temperature readings. Figure 20: Backplate with UL-Rated Insulating Tape on page 4 illustrates sections of insulating tape on the backplate, covering the wall opening.

  • Page 23: Wiring

    1. SS6000-VO has 0-10 variable output control (see Appendix A) 2. SS6000-HS has humidity sensor onboard 3. SS6000-HS VO has both humidity sensor and variable output EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Low Voltage Installation Waukesha, WI 53186 Revision 4.2...

  • Page 24: J5 Connector

    Maintenance Menu Functions, specifically command #3. J5 Connector The functions of the J5 Connector will vary based on the device model. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Low Voltage Installation Waukesha, WI 53186 Revision 4.2...
  • Page 25 3. Supply Water Temp 4. AquaStat Mode (switches thermostat’s Heat/Cool) For temperature probe if not using Telkonet provided external temperature probe, a probe with a Beta R0 must match. Alternatively, a probe can be provided to Telkonet for lab calibration. Required specifications: US Sensor model USP10972 or equivalent, per the following: ...

  • Page 26: J8 Connector

    5. HVAC Alarm 6. AquaStat 7. Key Card 8. 3rd Party Occupancy Sensor EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Low Voltage Installation Waukesha, WI 53186 Revision 4.2...

  • Page 27: Zigbee Wireless

    The J8 connector also can be used to supply power and data to Telkonet end devices (EcoAir, EcoView and EcoContact). It will support up to 2 devices per EcoInsight. It may be used with 2 conductors connecting to pins 1 & 2 to supply 3.3v to EcoViews or EcoAirs and utilize wireless for communication between the EcoInsight and...
  • Page 28 Generally, command-level programming at the field level will not be needed.  When a command change is needed, Telkonet will provide a detailed synopsis of the proposed changes.  Arbitrarily changing command values without prior discussion with Telkonet Applications Engineering can result in suboptimal thermostat performance and a loss of energy savings.

  • Page 29: Association Examples

    3. Networked via ZigBee These abilities allow unique configurations of thermostat/sensor pairing. The following are three EcoInsight association examples. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Association Examples Waukesha, WI 53186 Revision 4.2...
  • Page 30 (one common room and 2+ bedrooms), larger classrooms, offices, or common- area applications, etc. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Association Examples Waukesha, WI 53186 Revision 4.2...

  • Page 31: User Interface

    Soft Buttons functions, depending on the desire of the property. See Figure 28. Figure 28: Soft Buttons EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 User Interface Waukesha, WI 53186 Revision 4.2...

  • Page 32: The Maintenance Menu

    “Adv Prog” in the middle of the bottom of the screen. See Table 7. All menu items are saved automatically when you set them. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175...
  • Page 33 The Mesh submenu contains advanced commands for adjusting the ZigBee mesh network. These options should only be changed with the assistance of Telkonet. Stat ID This is an advanced command, which should only be changed with the assistance of Telkonet. Time Allows authorized personnel to set the time on the thermostat.
  • Page 34 Embedded options will vary per customer. Talk to your Telkonet support representative to find out what speed config options are available within your firmware. Alternatively EcoSmart Serial Utility can be used to make a custom speed config or to load a speed config file that is sent from the Telkonet support team.
  • Page 35 This changes the polarity of the relay for the AUX, 0 means N/O, 1 means N/C. This allows further setback after 24 hours of no occupancy. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175...

  • Page 36: Regular Maintenance

    However, in this state energy savings will be lost. If in doubt whether the sensors are associated, re-associate all Sensors per the EcoSmart Firmware 2.x Device Association Guide. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175...

  • Page 37: Troubleshooting

    HVAC unit does not operate. Replace the EcoInsight with a known-good unit as a comparison- check. If the replacement unit functions properly, contact Telkonet and EcoInsight has failed. begin the RMA process. If the replacement unit does not function properly, consult a local HVAC technician to inspect your HVAC unit.
  • Page 38 Changing the room layout is further than 10-15 feet from the sensor. d. Adjusting sensor settings (contact Telkonet to discuss options) e. Adjusting night delay (contact Telkonet support for assistance) Problem...
  • Page 39 The most common cause is that the Contact Telkonet Customer EcoSmart system is designed to Support. Telkonet will research the recover the temperature within a deployment history, and determine Comfort Zone. The Comfort Zone is whether a completed Settings...
  • Page 40 J8 pins on its way reaching the screw terminals. to the terminal block. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Troubleshooting Waukesha, WI 53186 Revision 4.2...
  • Page 41 Figure 1: Mounting Height ....................... 4   Figure 2: Telkonet JBOX Adapter Plate..................5   Figure 3: Vertical Single Gang Mud Ring ..................8   Figure 4: Determine Top & Bottom of Plate .................. 8   Figure 5: JBOX, Mud Ring, Adapter Plate ..................9  ...
  • Page 42 Table 6: Maintenance Menu Functions ..................32   Table 7: Advanced Program Commands ..................33   EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Troubleshooting Waukesha, WI 53186 Revision 4.2...
  • Page 43  Place the other jumper on pins 3 -> 4. Jumper 3->4 is for 0-10V; no Jumper 4-20mA. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Appendix A Waukesha, WI 53186 Revision 4.2...
  • Page 44 Enter Advanced Command 35 00  Verify that in the OFF mode, output is approx 0.0V. EcoInsight I, O & M Guide Telkonet, Inc. For Use with Firmware Version 2.x 20800 Swenson Drive, Suite 175 Appendix A Waukesha, WI 53186 Revision 4.2...

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