Toshiba Strata CIX200 User Manual page 56

Net Phone Settings
User Programmable Keys
System/PBX Command Keys
The System/PBX command keys are maintained for backward compatibility. It is
highly recommended that the user create User Defined Actions for System/PBX
Commands. The User Defined Actions have expanded the options available for a
number of these commands and thus offer better choices.
The description below shows the possible features that appear in the Setup Key
window. Some of the features listed are dependant upon Net Phone System
Administration settings such as the Auto Call Record/Tracer Recording features,
which only appear when the System Administrator enables those items. Others are
dependant upon the PBX used by Net Phone.
The commands that may be available will depend upon the PBX you are using.
Commands that may be available include:
PBX Call Control
Answer — Current call.
Conference — Simulates pushing Conf key.
Dial xxxxxx — xxxx= the number to dial.
Hangup — Hangup current call.
Hold — Hold current call.
* Modify Call "Field" "Value
* Transfer
* An enhanced feature is available in User Defined Actions
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Auto Call Record/Tracer Recording
Start Record
Stop Record
Set Bookmark "Msg"
Call Center
ACD — Agent Help
ACD — Call Pickup
Set Work Units "Value"
Strata CIX Net Phone UG 04/08