Toshiba PORTEGE G810 User Manual page 160

Troubleshooting
Problem Possible cause
Poor call quality Network signal is weak
Network signal is changing
frequently, e.g. when travelling on a
train.
Other party in a Phone is muted
call cannot hear
you
Cannot send or Your service provider is not enabling
receive text this service
messages
Service centre number is not correct Ensure that the service centre number is
Cannot send or Your service provider is not enabling
receive MMS this service
messages
MMS settings are missing or
incorrect
Cannot access Your service provider is not enabling
the Internet this service
Network settings are missing or
incorrect
Possible solution
Move clear of any obstructions that may block
the signal.
Wait until signal strength is consistently high
before making or answering a call.
Unmute the phone (see page 49).
Contact your service provider to check your
subscription status.
correct (see page 135). To obtain the number,
contact your service provider.
Contact your service provider to check your
subscription status.
Ensure that the MMS settings are correct (see
page 56). To obtain the settings, contact your
service provider.
Contact your service provider to check your
subscription status.
Ensure that the network settings are correct
(see page 120). To obtain the settings, contact
your service provider.
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