Vax Bare Floor Pro S2S Series User Manual page 13

S2S Series User Guide v1.0_8.0_User guide 23/03/2012 16:25 Page 12
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FAQs
WARNING: To reduce the risk of personal injury, unplug the steam stick before performing
!
maintenance or trouble shooting checks.
Is there an accessory missing?
• Check the Parts Overview page in the guide to
make sure the part is definitely included in
your unit.
• If the part is missing we're here to help. Simply call
us on: 0844 412 8455
The steam stick cleaner has no power?
• Unit may not be plugged into the electrical outlet
correctly, ensure the plug is pushed in securely.
• The electrical outlet may not be working properly,
check the fuse or breaker, or consult an electrician.
• The power cord may be damaged, if it is it must be
replaced by the manufacturer or Vax authorised
agent in order to avoid invalidating the guarantee.
• When in use if the green light goes off the unit may
be re-heating. The light should only take 1 minute
before this comes on again.
What do I do if an accessory/the unit has become
damaged or broken?
• Visit vax.co.uk for parts and spares.
• Please call our Careline to purchase new spares or
order a replacement.
12
All manuals and user guides at all-guides.com
Why is the steam stick not producing steam?
• There may be no water in the tank; please refer to
the operation section.
• Hard water filter may be clogged and may need to
be replaced. See maintenance section.
• Steam path may be blocked, refer to cleaning
blockages section.
Why won't the cleaning pad pick up dirt?
• The cleaning pad may already be saturated with dirt
and needs washing, please refer to the maintenance
section.
we're here to help
Instead of taking me back
to the shop, simply call:
(UK) 0844 412 8455
(ROI) 1-800 928 308
vax.co.uk
vaxireland.ie
This does not a ect your statutory rights
Vax Careline: (UK) 0844 412 8455
(ROI) 1-800 928 308