Table of Contents SAFETY INSTRUCTIONS COPYRIGHT TRADEMARKS REGULATORY COMPLIANCE FCC CONDITIONS WEEE INFORMATION INTRODUCTION FEATURES PACKAGE CONTENTS SYSTEM REQUIREMENTS PRODUCT OVERVIEW FRONT REAR CONNECTION VERIFYING THE INSTALLATION DISPLAY CONFIGURATION UTILITY SETTINGS DESCRIPTION OF THE SETTINGS Multi-monitor configuration EXTENDED MODE TROUBLE SHOOTING MIRROR MODE SET THE PRIMARY MONITOR AUDIO CONFIGURATION...
Connecting the Docking Station Before attempting to connect, operate or adjust this product, please save and read the User’s Manual completely. The style of the product shown in this User’s Manual may be different from the actual unit due to various models. Safety Instructions Always read the safety instructions carefully: •Keep this User’s Manual for future reference...
Regulatory Compliance FCC Conditions This equipment has been tested and found to comply with Part 15 Class B of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received and include interference that may cause undesired operation.
Introduction The USB-C Triple 4K Dock is designed for extra connectivity demands. With the USB-C Docking station, you can extend the connection of a computer to more USB peripherals, Ethernet network, the speaker and the microphone via USB-C interface. Conform the USB C standard the plug is reversible. Adopting PD Charging technology, upstream charging function through USB-C interface, you can charge the docking station.
Features • Enabling Triple 4K display extension at a time • Upstream port - USB3.2 Gen1 Type-C port x1 • Downstream port - USB3.2 Gen 1 Type-A ports (5V/0.9A) x4 - USB3.2 Gen 1 Type-A port (Fast Charging) x1 - USB3.2 Gen 1 Type-C port x1 •...
Product Overview - Front ITEM DESCRIPTION 1. Power button Switch to power on /off 2. Power indicator LED shows blue when power on 3. USB connection indicator LED shows green when USB is connected 4. USB-C port Connect to USB-C device only 5.
Product Overview - Rear ITEM DESCRIPTION 8. Power jack Connect to power adapter 9. USB-C port Connect to the USB-C port of a computer 10. RJ45 port Connect to Ethernet 11. HDMI connector Connect to a HDMI monitor 12. DP connector x2 HDMI connector x2 Connect to DP or HDMI monitors 13.
Verifying the installation Note: Please note the DisplayLink driver is ® required for this device under Windows The following strings and screenshots may vary slightly form each operation system, and the driver version is subject to change without notice Windows® 10 1.
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2. Be patient with the installation procedure. 3. Connect the Docking Station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection. Mac OS® 1. Locate and double-click the dmg file to start the installation, and click Continue.
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5. Click Restart to complete the installation. 6. Connect the docking station to a computer after the driver installation is completed. For connection details, refer to the chapter of Connection.
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Verifying the installation When the installation is completed, follow the steps below to verify if the device is properly installed. Windows® OS 1. Access Device Manager Windows® 10 Settings > Devices > Connected Devices 2.In the Device Manager window, a device named USB…Dock should be listed. Mac OS®...
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Click on the Apple sign at the top left corner of the screen. 2. Click About This Mac> More Info…> System Report… 3. In the System Report window, a device named USB…Dock should be listed.
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NOTE: Concerning for Windows® OS, if there is a (question) or (exclama- tion) mark next to the item, the device is not properly installed. Please delete the item, unplug the device and repeat the installation steps.
Display configuration Utility settings The supplied utility allows configuring the display mode, screen rotation, screen resolution, and physical arrangement of your monitors. 1. Click utility icon in Windows System Tray. in Windows System Tray, click arrow NOTE: If you cannot find the icon icon to bring up icon list to find it.
Description of the settings Options Description Displaylink manager Enable the Windows screen resolution page Check for updates Check the latest driver and download if available Display Setting Submenu Screen Resolution Click to select an available resolution. Note that this function is invalid in mirror mode, as the resolution is defined as the resolution of the primary monitor Screen Rotation...
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Description of the settings Options Description Fit to TV Adjust the size of Windows Desktop on the TV NOTE: This function works only when one add- on monitor is connected. Besides, this option will also only work in extended mode. The add-on monitor will change to the extended mode if selecting this option while in mirror mode.
Multi-monitor configuration Extra DisplayPort and HDMI monitors can be connected through the Docking Station if one monitor is already connected to the PC directly. Once the extra monitors are connected, it can be configured to use either “mirror mode”, “extended mode” or set to be the primary display. Windows®...
Extended mode 1. Refer to the Multi-monitor configuration section to open the configuration page. 2. Select the preferred monitor at the top of the page. 3. Check the Multiple Displays > Extend these displays. 4. Click Apply to confirm and close the settings screen. 5.
Trouble Shooting a.Cursor disappeared If the status remains in the extended mode but the docking station is discon- nected, the desktop will still be panned to the add-on monitor. The cursor may not be found on the primary monitor in such a case. If it happens, connect the add-on monitor through the docking station again or keep moving the mouse.
Set the Primary Monitor 1. Refer to the Multi- Monitor Configuration section to bring up the configuration window. 2. Select the preferred monitor at the top of the page. 3. Check the box of Make this my main display. Note: For some computers, you may need to disable the main display by unchecking the box of Extend the desktop onto this monitor or Extend my Windows...
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Mac OS 1. Click on the Apple sign at the top left corner of the screen and select System Preferences…/ Displays. 2. To rearrange the displays, drag them to the desired position. To relocate the menu bar, drag it to a different display. To switch to Mirror Mode, tick the box in front of Mirror Displays.
Audio configuration By default, when the docking station is connected to a computer, the audio configuration may be changed to USB (Multimedia) Audio Device automatically (this setting depends on models). If it does not work, follow the steps below to setup. 1.
Uninstall the driver 1. Follow the instructions to find the driver path, and then right-click on Dis- playLink Graphics to uninstall the driver. Windows® 10 Control Panel > Programs and Features > Uninstall and change the programs 3. Click Yes to confirm the uninstallation.
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Uninstall the driver 4. Click Yes to restart your computer. You can also disconnect the video connec- tion now. Mac OS® Open the driver and click DisplayLink Software Uninstaller.
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