Hague HFFE-1054 Owner's Manual And Installation Manual page 14

Troubleshooti ng
PROBLEM
12. Control valve fails to
draw in regenerant
13. Water running to drain
14. E1, Err – 1001,
Err – 101 =
Control unable
to sense motor
movement
15. E2, Err – 1002, Err – 102
= Control valve motor
ran too short and was
unable to find the next
cycle position and
stalled
Hague Filter Owner's Manual
CAUSE
A . Injector is plugged
B . Faulty regenerant piston
C . Regenerant line connection leak
D . Drain line restriction or debris cause excess back
pressure
E . Drain line too long or too high
F . Low water pressure
A . Power outage during regeneration
B . Damaged seal/stack assembly
C . Piston assembly failure
D . Drive cap assembly not tightened in properly
A . Motor not inserted full to engage pinion, motor
wires broken or disconnected
B . PC board not properly snapped into drive bracket
C . Missing reduction gears
A . Foreign material is lodged in control valve
B . Mechanical binding
C . Main drive cap too tight
D . Improper voltage being delivered to PC board
CORRECTION
A . Remove injector and clean or replace
B . Replace regenerant piston
C . Inspect regenerant line for air leak
D . Inspect drain line and clean to
correct restriction
E . Shorten length and or height
F . Check incoming water pressure – water
pressure must remain at minimum of 25 psi
A . Upon power being restored control will finish
the remaining regeneration time . Reset time of
day . If PC board has battery back up present the
battery may be depleted . See front cover and drive
assembly drawing for instructions .
B . Replace seal/stack assembly
C . Replace piston assembly
D . Re-tighten the drive cap assembly
A . Disconnect power, make sure motor is fully engaged,
check for broken wires, make sure
two pin connector on motor is connected to the two
pin connection on the PC board labeled MOTOR .
Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect .
B . Properly snap PC board into drive bracket and
then Press NEXT and REGEN buttons for 3 seconds
to resynchronize software with piston position
or disconnect power supply from PC board for 5
seconds and then reconnect .
C . Replace missing gears
A . Open up control valve and pull out piston assembly
and seal/stack assembly for inspection . Press NEXT
and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect .
B . Check piston and seal/stack assembly, check
reduction gears, check drive bracket and main drive
gear interface . Press NEXT and REGEN buttons for
3 seconds to resynchronize software with piston
position or disconnect power supply from PC board
for 5 seconds and then reconnect .
C . Loosen drive cap assembly . Press NEXT and REGEN
buttons for 3 seconds to resynchronize software
with piston position or disconnect power supply
from PC board for 5 seconds and then reconnect .
D . Verify that proper voltage is being supplied .
Press NEXT and REGEN buttons for 3 seconds to
resynchronize software with piston position or
disconnect power supply from PC board for 5
seconds and then reconnect .
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